The CVS Pharmacy in Conroe provides pharmacy, health, and wellness services with reliable value, offering prescription refills, vaccinations, personal care items, and more. The store is noted for having an immaculate, magazine-quality appearance with excellent upkeep. Many staff members are recognized as friendly, helpful, kind, patient, and professional, often going beyond their duty to resolve issues and help customers with insurance problems or prescriptions. Specific employees receive high praise for their efforts. However, customer service and pharmacy operations can be inconsistent. Some employees appear unhappy, and there are frequent issues with getting prescriptions filled. One pharmacist is consistently described as horrible, unhelpful, annoyed by questions, unwilling to listen, and prone to hanging up on callers, which makes some customers dread visiting. Despite these significant staffing challenges, the store offers practical services like weekly deals, ExtraCare rewards, same-day delivery, and free pickup to accommodate busy schedules.
This is by far the best pharmacy in conroe!! Open 24 hours a day ( the only pharmacy in conroe that is 24hours a day)and if you leave a message for them they will call you back promptly! Great pharmacist as well!
April 2025
The employees usually look and sound mad and do not want to be their. Customer Service could improve. I usually have issues with the pharmacy, and only pharmacists seem to know what is going on.
February 2025
I will not be coming here anymore! They say they will order the medication that was sent in and that it will be ready the next day... the next day the medicine was not ordered or filled ..they have cashiers working in the pharmacy not knowing what to do
