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“The Postal Annex is an outstanding place to secure a postal box and do everyday mailing. Leah is an outstanding employee and just a great person to see almost everyday when we drop our mail off. Leah is very friendly and just a great person to talk with. We have renewed our postal box there just to see Leah and say hello, lol. The services they provide are many and just ask Leah, she will explain everything to you. Thanks for the great customer service Leah.”
“This will be my new go to. I hate going to the Conroe post office on 105. I'll support this small buisness especially since they have a cute little dog in there as a company employee haha. Loved the experience. Post office qr scanner on the self service kiosk was down, as usual. Came here and no problem! 5+ ?”
“10/10 customer service!!! While speaking to destiny p, she noticed I was upset and made a funny joke to brighten my day while still giving excellent service!! What a multitasker! Spanish and English speakers are a plus also!!! Definitely coming back.”
“This is the best storage facility I've ever used. Clean, great lighting, easy access through the gates. Very reasonably priced. Can't praise enough.”
“Went to drop packages off, store and shopping center have a power outage so they are temporarily closed. Staff is always very friendly and helpful! Don’t know why people put bad reviews when the staff can’t control an outage.”
“I honestly don't understand why this store has understand 4 stars!!!??? Yall crazy! Lemme recommend you to the BEST UPS store EVER! YOU WANT TO GO HERE. I AM NOT impressed with Conroe postal service as a local but UPS I KNOW will get my packages sent to family wrapped well, delivered and the employees are just wonderful folks. I grew up on the east coast with a trusted local UPS store and so it is fantastic to find a store with equal caliber of warmth, understanding and teamwork recommendations on printing too for some of my crazy art projects. I intend to keep my business with this location. We'll done all of you. Keep up thr great work!”
“This place does everything. I get blueprints copied here often. Reasonable pricing and generally no waiting. The staff is friendly and knowledgeable. Some of the customers can be difficult, but from my observations it's not the staff fault that the customer doesn't know about what they can and can't ship or how the recipient will accept returns and such. Amazon, for example, has different rules for different kinds of returns. This place handles bad situations carefully and gracefully. They can only do what they are allowed to do, anything else would get your package lost or rejected by the recipient. These people are great at helping you navigate the complicated process from most online retailers like Amazon and eBay. They don't lie and aren't being difficult. They are more than willing to help. Don't take your frustrations out on them, they are seriously trying to help.”
“I wanted to leave a review because this UPS Store really helped me out this week. I returned a clothing rental package and the tracking number never updated, so I was convinced the package had been lost. I went back to the store pretty frazzled trying to figure out what happened, and the owner was incredibly kind and reassuring. He took the time to help me look into it and assured me the package would either be scanned or returned to me. He ended up being absolutely right because the package did make its way back to me, and it turned out the issue was completely my own error.
Beyond this situation, I use this location often for Amazon returns and international shipments, and they are always prompt, professional, and genuinely kind. Really appreciate the customer service here.”
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“I’ve visited this location many times and have never had a bad experience. The staff is always patient, friendly, and super helpful. They move quickly, and when there’s no line, I’m in and out in under a minute! Huge shoutout to Destiny and Jesse for being absolutely amazing and always providing top-notch service! Highly recommend this location.”