Metro by T-Mobile is highly praised for its friendly and knowledgeable staff who consistently provide excellent customer service. Customers appreciate the helpfulness of associates, whether assisting with phone issues, applications, or discounts. One customer highlighted how the staff helped secure an ACP discount using a VA identification card and managed to offer a new tablet for only $50, with the monthly service for the tablet being free after the discount. They also received a phone at a significantly reduced price—$120 instead of around $230—bringing their total monthly bill for unlimited service on both devices to only $70. Multiple reviews mention the staff's positive attitude, smiling faces, and ability to make customers laugh, creating a welcoming atmosphere. One customer specifically praised an employee named Camila for her dedication and problem-solving skills after other locations failed to assist. Overall, this Metro by T-Mobile location is considered the best by customers, who are willing to wait for service and prefer returning here over other stores due to the exceptional treatment they receive.
I went to this location on my lunch hour yesterday to get some help with my phone. Both of the associates were very friendly add knowledgeable. Even though I did not originally buy my phone at this location they had a great attitude and we're more than willing to help me.
July 2023
Helped assist with phone service and did it in a timely manner
September 2022
My husband and I are so thankful with miss Camila she did so much for us today and did a great job never give up and solve our problem when customer service and two other locations didn't helps us at all Camila's boss you need more employees like her strongly satisfy with her service
