“Kay Kehan was awesome. Knew exactly how to resolve my issue. Answered all my questions about my plan compared to the other available plans. I was in and out in 15 minutes. Would highly recommend this Verizon location.”
“Tandra is a very awesome Store Manager. She went out of her way to help us beyond what we expected. She helped us setup our phones and necessary purchases. She deserves a 10+.”
“Amazing experience! Zain is passionate about his job and goes the extra mile! His customer service is top tier. It’s not just a job for him at all. He is passionate about serving other and making sure there taking care of. He let me know my options and walked me through them. If you’re looking for a new service home this is your place! Thanks again Zain!”
“I had an issues with one of our daycare iPads where the charger would not go into the port. I walked in and he fixed the issue within 3 minutes and was honest and upfront about the quick fix. It was a great experience! Will be back for all of our repairs!”
“Great prices, he even threw in extra freebies! This guy is so helpful, top shelf hospitality. Quickly got my phones with no issues. He really knows his stuff. I highly recommend you go here!”
9:30AM - 6:30PM
2108 North Frazier Street INSIDE H.E.B, Conroe
Mobile Phones
“Cannli was so helpful and went above and beyond to help me with a gift for my daughter. I’m thankful that he helped me the way he did. Y’all come on by and see him you want be disappointed.”
“How is the best experience I ever had getting a new phone. I highly recommend getting a phone from this Boost Mobile location. Customer service is extraordinary. I got a Moto G Stylus 5G (2022). Nice phone. ?”
10AM - 8PM
224 N Frazier St Suite B, Conroe
Mobile Phones
“I came in here to fix a problem for my husbands phone on a Sunday afternoon. When I arrived there was a long line of customers that seemed endless. However, Luis had it all under control. Even though back up seemed like the answer, he managed to take down the line on his own. Besides the fast customer service, his technology skills and overall his patience helped my husband and I save what could’ve been hundreds of dollars spent on an easy fix. I want to thank this gentleman for his kindness and his patience, a combination that is not seen around very much anymore. (: Thank you again Luis !”
“Alex was very kind courteous and helpful and helped us with all the issues that we faced. Like transferring from T-Mobile to Cricket wireless. T-Mobile was absolutely terrible and would not unlock ? our phone! The customer service was terrible at T-Mobile! We are so grateful that we switched to Cricket!? Alex helped us with all of our issues and he is the best customer representative we have had in a long time! Thank you Alex for going above and beyond to help us get service, you are the best!??”
“This was a wonderful experience. I was afraid to stop in that area alone. I think its just an older area. Maybe not as shady as I was thinking it was. This location was inside a meat market/grocery store; the lady working the store with in a store was smiling and so kind. She put me at ease! She took care of my issue quickly and efficiently. She dealt with my issues as well as other customers who called and came in. Wow!! I can't say enough how impressed I was. Thanks guys! I will come again.”
“Jose is always helpful. He was very attentive and listened to my needs. I have recommended him to my family, friends and coworkers. He is always helpful. Every time I go in he is always smiling and greeting everyone that goes in. I would definitely keep recommending him every where I go.”
10AM - 7:30PM
203 E Davis St Suite D D, Conroe
Mobile Phones
“Very nice and kind people at this store. I had so many questions about how the phone works what it all does and Jessica has got the most patients and the best customer service in the world. She answered all questions and I walked out of there with my brand New Moto Edge plus which by the way I love.. thank you Ms Jessica for all of your help.”
“The new store manager Omar was a tremendous help in getting some last minute Christmas shopping done. I spoke with him earlier that day, and not only did he remember the call, he also remembered the specific type of IPad I was looking for! I will only be handling my AT&T business at this store from now on!Thank you omar!”
“This smoke shop has the biggest selection of vapes in Conroe and best prices as well. The staff is super friendly and knowledgeable about all products. Definitely recommend checking this shop out. Now my go to smoke shop”
“Came in to see if they got any IPhone 15 pro max’s in yet but unfortunately they did not. Zane had been keeping an eye out for us when one came in but we were too impatient so ended up coming in to order one. Unfortunately Zane was busy helping other customers but his coworker Reese was able to assist us. Not only did he get my iPhone preordered but was able to assist in letting us know different options we had for trading in our old devices. Staff is very friendly and helpful. Huge shoutout to Zane for working with us for weeks without a guarantee of our business but still being so professional and helpful. Thank you Reese for taking care of everything for us. Great customer service!”
10AM - 8:30PM
611 S Frazier St, Conroe
Mobile Phones
“Jose was absolutely amazing he was very professional and just all around the best I got locked out of my phone for two days and I came in boost and he was able to get me into my phone he deserves a raise because most people would get frustrated but he took his time and didn’t complain one bit !!!!”
“Well seems like I always end up running back to metro for one reason or another. I am funny I get complacent and think something else sounds better so I try it and end up wrong every time!Thank you metro for not holding a grudge! Lol”
“Aylin and Daniela Both were very helpful and knowledgeable with the product.I came in to switch my line unfortunately I wasn’t able to because my previous phone had some technical errors but they recommended exactly what I needed to do and sent me on my way.They also help me install a screen protector and they took care of me definitely go to the store a great customer service and friendly smiles”
“Needed a new phone and was simply 'Wowed' by Chris. She was extremely patient, helpful and knowledgeable (I had alot of questions). She's a 'Super star'! Thank you again Chris for exemplifying what it means to provide 'outstanding customer service.'”
“This place helped me to get my ACP discount by filling out and filing the application for me. They accepted my VA identification card as the verification document needed to get approved. They also got me hooked up with this brand new tablet for only $50. After my ACP discount, the monthly service for this tablet is free. The phone I got from them was supposed to cost about $230 for phone and activation, combined, but they sold it to me for $120, the price of the basic free phone (phones with only 64g). My total monthly payment for unlimited service on both devices is only $70 a month. Couldn't ask for a better deal. Thanks, Metro by T-Mobile.”
“Thank-you to our Metro crew on Frazier, in Conroe... ya'll are great listeners with lots of patience, great customer service! Ty J for helping us... you are a fabulous saleswoman!!”
“Highly recommend using corporate stores such as this one.All the Verizon employees were able to answer my questions, were never pushy about the equipment choices.Appreciate it!”
“Our friend David helped me and my family with such personality and fun. He was very accommodating to all of our needs and even laughed at our funnies…he is a great associate and advocate for this company. We have been with T-Mobile for over ten years and David is the one of the reasons that keeps us there and loyal. Keep it up David!”
“By far my BEST TMobile experience since Sprint merged. Mykeal and Amanda couldn’t have been more welcoming, professional, knowledgeable and managerial. Amanda, the rep assigned to me, as well as efficient, was able to answer EVERY question I had from product descriptions, product capabilities AND the multiple prices of all of the products and services I purchased. Most importantly, she was able to save me money. Well done all the way around! Thank you for the wonderful experience! ?”
10AM - 8:30PM
8185 TX-242, Conroe
Mobile Phones
“9.5.23 Came in for a return and bought a few needed items. This location is laid out a lot like the Cypress location. I was able to find what I needed pretty quickly. A nice gentlemen rang up my stuff for me even though I was in the self check out. Of course I will return here.”
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“I went in today, very upset, over an issue I was having. Erica greeted me with a smile and spent the next 2 hours helping me get my problem fixed. While she was helping me, she continued to help other customers so that no one felt like she was ignoring them. I am very pleased with the assistance I received today.”