Smart Financial Credit Union is a full-service financial institution that focuses on people, not profits. The staff is united in its passion to provide superior service. Reviews highlight specific employees who offer great, impeccable, and excellent customer service, going above and beyond. Staff members are described as very professional, knowledgeable, helpful, patient, and kind. They answer questions in a timely manner, help secure loans, navigate financial challenges, and offer valuable advice. Employees have assisted with setting up new accounts, financing vehicles, and resolving issues like fraud, even making special arrangements outside of business hours. This superior service helps members with their financial needs and secures their lifetime loyalty.
Great banking experience without the big bank fees. Not the most convenient hours though.
April 2024
Alexis Smith did a great job helping us secure a loan we requested. We have always been pleased with the services of Smart Financial.
April 2024
Alexis was very professional when working with myself and my husband. She answered all of our questions in a timely manner and was very knowledgeable in her position as a financial adviser.Thanks again Alexis,Rachel
