Victra is a Verizon Authorized Retailer located in Conroe, TX, dedicated to providing an excellent experience for its customers. The store features a knowledgeable team that offers a full range of wireless devices, including phones, tablets, and accessories. Customers have praised the staff for their patience, helpfulness, and professionalism. Reviews highlight team members like Justin, Leyah, and Matthew for their ability to answer questions and assist with upgrades in a friendly and efficient manner. Visitors appreciate the easy access to the store and the reasonable wait times. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable way, ensuring customer satisfaction with every visit.
The manager, of one month approximately, was amazing! Her name was Barbie, she was able to answer all our questions, help answer her employees questions and also customers coming in. Kudos to Barbie!! Best customer service I’ve ever had a Verizon and I’ve been a customer for 20 plus years.
July 2026
Wajeeh was patient and very knowledgeable. Actually save $ on our bill. All in all we will be back.
June 2026
Verizon should provide more help with phone issues not just selling phones. Prices could be a little lower. Wait times are often to long.
