United States Postal Service

Post Offices
Hours: The United States Postal Service location at 450 S Denton Tap Rd offers walk-in passport services and retail mail services. Reviews note that the location is often very busy, with very long lines for passports. Experiences with staff vary significantly. Many customers report positive interactions, describing staff as very kind, very helpful, respectful, and smiling, with specific praise for their hard work in managing long waits. They are noted for staying positive and getting through everyone. However, multiple reviews cite one particular employee as being very rude, unwilling to answer questions, and causing confrontations with customers, leading to suggestions for management intervention. Other staff members are highlighted for being a sweetheart, patient, and providing awesome help, with one noted for keeping customers organized and making them feel well taken care of. The location is described as sometimes being understaffed.

1. Coppell, Texas