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8AM - 4:30PM
951 W Bethel Rd, Coppell
Post Offices
“This location is very easy to get to to drop off letters. I use it all the time as it seems to shave time off deliveries. The drop off boxes are just North of 635 on Royal Lane. My recent trip was right on the way with minimal disruption of my route. I didn't actually time myself, but pretty sure it took less than 20 seconds from time I pulled in, dropped in mail and was back on the street.”
8:30AM - 5:30PM
210 N Ector Dr, Euless
Post Offices
“Special thanks to Sealy Martinez and Carolyn for helping me out with a massive order. The folks in here are very sweet and eager to assist- please treat them kindly!”
“I I would like to thank the Ebelezer employee at USPS Irving for his service and courtesy today. He was a very kind professional and quickly resolved my issue with exchanging my MoneyNext order! We need more professional people like him in our lives and communities! Congratulations on delighting the customer.”
“Travis was wonderful. After having a bad experience at the postal service on Harwood, he really turned my day around. Every time I’ve interacted with him, he’s been so helpful and charming.”
“Thanks to the employee named Erica who helped me process the passport form and did the paperwork. I was fortunate enough to take in the walk in hours on website. It's hard to get an appointment online so I went to the post office here. Totally appreciate Erica's service!!!
P.S. the guy at the post office said that they r short staffed. That's why it's hard to find post office that's available for passport. The website isn't updated. Get mad at the website people. Smh not at the staff.”
“Very polite and efficient employee and easy purchase of my specific requested stamps on a Saturday at 2:45 pm (this was the only USPS shop open around).
There was a long line with one worker, but it went fairly quickly. Note: there are several signs inside, but they ask that you have your item packaged and ready to ship when you arrive at the counter.
Parking lot is one way; turn before Gemini and before you see the post office sign. Otherwise you have to park in the side lot and walk further.”
“I went here to get my wedding invitations hand canceled and mailed. I felt like a burden with so many invitations, but David was happy to help. Invitations came 2 days later and even had a cute love birds stamp! Great experience. No wait. David was wonderful!”
8:30AM - 4:30PM
4400 Amon Carter Blvd Ste 103, Fort Worth
Post Offices
“The man behind the counter that helped me 5 star service. He was so nice and helpful. He was not trained and couldn’t help with someone else’s passport. I know that’s a bummer for some.”
“I would like to show my gratitude to my letter carrier today. She went beyond the call of duty. My husband took a fall just outside our front door. She came to my rescue by helping me get him back on his feet. I don’t know what I would have done without her kindness and for this I am most appreciated. If only I would have gotten her name. All I can say she delivered mail to 615 Warrington Lane on June 18th. Many, many thanks to her.”
““I had an excellent experience with Ms. Kalosha at the postal service. She was very kind and attentive, taking the time to explain everything clearly. Her customer service was exceptional, demonstrating professionalism and a genuine willingness to help. Without a doubt, a great example of quality service.”
“We recently had our daughter's passport application appointment at our local USPS office, and the entire process was smooth, efficient, and stress-free thanks entirely to Patricia!
Patricia was incredibly thorough and professional from start to finish. She took the time to carefully review every detail of our paperwork and patiently answered all of our questions without ever making us feel rushed. She made sure everything was filled out correctly, which gave us total peace of mind.
The photo process was quick and painless. The whole appointment felt organized and well-handled, and we were in and out faster than we expected.
She turned what could have been a daunting errand into a genuinely pleasant experience.”
“I know that the post office might not be everyone’s favorite place. But, I went there today to make a package to a family member. The person behind the counter was so friendly and helpful. We even laughed and joked. She thanked me for putting tape on my envelope.
I will definitely go back to ship more things.”
8:30AM - 5:30PM
194 Civic Cir, Lewisville
Post Offices
“First time going to this PO, but I was in the area and was happy to find this one. First, the parking lot is huge and easy to maneuver around. It was so nice after dealing with the parking at my local PO. Secondly, the inside was big, and everything seemed to be in working order. Another plus that I'm not accustomed to! And, the final plus, the workers were friendly and efficient. I really wish this post office was in my neighborhood.”
“I had a great experience mailing a package here the other week. Line was doable and Matthew was professional, even giving an extra helpful recommendation on mailing. Pleasant experience--nice to see at the post office.”
“Should have posted this earlier but a few months ago I was new to shipping items. Ms Alex helped me figure out the process and made me feel comfortable in my shipping of packages.”
“Diane is the sweetheart. She helped me with my certified mail request. She was extremely kind and helpful. I’m extremely grateful to her for guiding me this morning :-)”
“Story Time: Boom! I had to go to the post office to see if my package was there because annoyingly, the vendor I ordered from kept forgetting to put my apt number on the package even tho, I updated the information when they initially asked before shipment and in a follow up email. Anyway, I stand in the line, which was moving pretty fast (after 4pm). I finally got to the counter and asked the lady if they had my package because of the incomplete info. She was not rude at all to me and said that they may have sent it back to the sender. I told her that the update said they will deliver once the info was updated and it’s just missing my apt.#, so she asked me to see if the Supervisor can check. I spoke with Supervisor Stacia and she asked for my information and eventually found that the courier had my package with them. She told me she would call me back later in the day to keep me updated - and she did exactly that!! She told me that she would leave a note for the courier for the next day to add my apt. # to my package. The next day she followed up again and verified my package would be delivered. I was super grateful! When I got home, guess what was in my mailbox . . . my ppaaaackkageee! Aayyeee!!! I had been waiting on this package to be delivered since Christmas. The vendor messed up twice and this was the 3rd time attempting for delivery after being sent back! Tune in on the next episode to see if they got my costume order correct *side eye*
Woosah! Moving right along: back to Stacia. The customer service was great. Even before helping me, while I was in line, she was helping with the other customers that were dropping off packages and getting people out of the line if they didn’t need to be.
I don’t go to the post office often and if I do it’s to have a package shipped. Either way, I have never been treated with an above and beyond service like this AND from a post office! I for sure don’t leave reviews unless my flabbers are gasted and as you can see, the gast did flabber. Iykyk lol!
Real customer service is hard to come by, especially going the extra mile to help a customer and you truly don’t have to but want to!
You are ALL appreciated!!”
“Thank you TEI for helping me with my package
It was labeled with wrong address it was my Christmas present from my mom from India
Dear Tei you just didn’t help me to get my package you saved my Christmas ?
Thank you”
“I frequent this post office and it can either be really busy or no one there. The staff is helpful, attentive and nice. Lots of parking, self service center, PO Boxes, Passports, and usualy its an easy in and out experience”
“Don’t listen to people like JK who call everything discrimination. It’s a good post office, and people are probably rude to you because you’re rude to them. Your 1 star review is totally going to stop people from using the post office because you call it racist lol”
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“Alice Tran is very supportive. The black lady on the left counter is pretty new and she wanted to charge me $7 for an empty plastic bag even when I already have the QR code for the return service. Alice was too busy but she helped to explain that lady and helped me to make the transaction very smooth. 5 stars for Alice Tran.”