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“Miss Juanita was not only very helpful with responding to my issue, she also brought to my attention that my cd had expired and she explained my options clearly and was very helpful with resolving this. She is very informative and has a lovely professional demeanor. I will be looking for her on my next visit!”
“I use the First Texas Bank and its employees are friendly and professional. Its operational hours are 8am to 3pm and closed Sunday and holidays. The only negative thing I have to it say about it is it has only one ATM in Copperas Cove which is located in the drive through behind the bank. Its location is in a great place off of Hwy 190 in the town of Copperas Cove. It is a full service bank providing needed products for its customers.”
“Mrs.Claudia and Mrs.Amanda are the best no matter what questions I may have they always make time for me and simplify the answer to were i can understand the process & procedures i need to take ever since I joined Citizens National Banki feel like they both go above and beyond they're duties for me even that I'm new and they don't treat me like a number i really appreciate the time they spend working with me and helping”
“Jocelyn has helped me on two separate occasions, and both experiences were phenomenal. She went above and beyond with truly outstanding customer care. I couldn’t be more impressed! This location genuinely takes great care of its customers.”
“Absolutely my favorite local bank. This bank will provide you with a small town relationship while having the backing of a national size bank. All of the folks here have gone above and beyond for us and always with a smile on their face. I couldn't imagine banking anywhere else.”
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“I have been a customer of Extraco for many, many years. Lori in Copperas Cove branch is a professional that truly cares about the needs and listens and guides the customer to the right services and products for their needs. I highly recommend Extraco for being customer care professionals”