“Great staff , Great customer service and understanding management! Despite the disgruntled entitled customers whining underneath because they did not get their way ! Andrea commits her life to her profession and shows amazing customer service under any circumstance! The accounts team does an excellent job in being patient with the same whinny disgruntled customers they sadly encounter, and are always just a phone call away! The Parts Techs do there best in being on time and efficient constantly battling corporate policy that really just gets in the way of doing their jobs ! 10/10 !!! ⭐️⭐️⭐️⭐️⭐️
Your response to my review just shows how much you do not care about your employees… I’m not a customer I’m a former sales manager .. point proven (past store level ) . Sad terrible policy , blowing up peoples phones like it 1997 for sales calls because y’all are so desperate for numbers . Not even taking the time to research my name and the fact that I just left like 3 days ago … I do not even have to say anything else to corporate level Aaron’s .”
“I went into mattress firm feeling confident about the kind of mattress I wanted initially but Toby was the sales rep working and asked a ton of discovery questions and showed us all the options based on things that we discussed and I ended up getting a different mattress that met my needs better. Toby went the extra mile to make sure that I got just what I was looking for out of a mattress and I’ll definitely be asking for him anytime I go back ??”