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“ANDY provided the most outstanding customer service experience for me today. He went above and beyond to help me cancel a duplicate internet account and receive a refund on a payment to a dead account. ANDY was very patient and kind and I truly appreciate his assistance today!!”
“We had several complicated issues with multiple phones, Justin & Brandon were extremely helpful and resolved all issues. Highly recommend them if you want thoughtful service.”
“Sam had us in and out in 5 minutes! So quick! Very amazing customer service. I have taken devices to this location, at least three or four times i will be a continuing customer because I always receive such great service. Their prices are also super fair compared to other places I looked at. Thank you Sam!!! You guys are amazing.”
“I took in my dying Lenovo laptop and Tim took control. I was charged a diagnostic fee. Later that day, Tim called me suspecting the battery was the culprit. He installed the new battery which he had ordered but turned out there was more to the problem. Further diagnostics indicated a CPU failure as well. Too costly to repair. Tim removed the new battery for return to his supplier, and he did not charge me anymore than the original fee. All this was performed in about 4 days. Tim is very personable, candid, respectful, and communicated by text to keep me updated on progress. He recommended which laptop brands and models to buy - and which models to avoid. I'm the proud owner of a new Dell 16 now. Any customer should feel confident that they are in good hands at the Flower Mound CPR. Thanks Tim.”
“Absolutely the best, these guys treat everyone so well, and the service is spectacular. I cant say enough about the levelmof customer care these guys provide. They have bent over backwards for me and my family on multiple occasions.
10/10”
“Awesome company! Dylan is very professional at what he does. fast response time and easy process to buy and sell electronics or have your device fixed. Would give 10 stars if possible. Will be recommending to people and using this company in the future.”
“Krishna is helping me set up my phone and very patient and explained everything to me from plan and phones I would definitely come back for all my business needs!!!!”
“My wife bricked her phone (cracked screen, water intrusion) so we visited this location to see what the options were. Unknown to us, my wife’s plan has insurance and the associate, Naomi, was incredibly helpful in alerting us and letting us use her tablet to process the claim. She was very personable and saved us a ton of money. She even walked us to the door when we left the location. I highly recommend this l AT&T store, and Naomi.”
“These guys did a great job replacing my wife’s Samsung screen when it went completely black. No one else in town would even look at it.
Other places just tried to sell us a warranty service or push a new phone — which they didn’t even have in stock.
They actually fixed the problem quickly and professionally. Honest, helpful, and got it done. Highly recommend!”
“Isaiah was excellent and the team at the store worked hard to create a comfortable atmosphere for me and all the customers that were in the store while I was there. I can’t say enough good things about the sales team at this store.”
11 AM - 6 PM
724 W Main St #460, Lewisville
Mobile Phones
“Contacted Chad because I was in desperate need of my laptop screen being fixed. He quoted me a very reasonable cost and fixed the screen within 24 hours. He is very quick and really professional! I 10/10 definitely recommend using his services, especially if time is limited!”
“Cameron is hands down the best store manager I've ever worked with at AT&T! He went above and beyond to make sure everything was taken care of, explained everything clearly, and made the entire experience easy, fast, and enjoyable. You can tell he genuinely enjoys interacting with customers and takes pride in helping people find the best solutions. If you want the best experience, it's worth calling ahead and asking for Cameron—he's knowledgeable, professional, and truly goes the extra mile. I highly recommend him to anyone visiting this AT&T store!”
“Ahmed is so incredibly kind and helpful! I look forward to coming in because I know he will be very helpful ! He's very informative about all of the phones and products. Also his character is kind overall !”
10AM - 6:30PM
1916 N Carroll Blvd, Denton
Mobile Phones
“Rucku is the the lovely lady at cell world she is very sweet and very very helpful to be honest everyone here are very respectful kind hearted and trustworthy all they want to do is help you out with any of your needs so it's definitely a 100% 5 star rating from me i wish I could get more of a better rating lol I highly recommend them please go check them out and I'm like 99.99% sure you won't be disappointed at all!!!!”
“This is by far the best Metro I have been to. My guy who works there (forgot his name) hooked me up with best deals, and best phones. I am loyal to this metro now because of the customer service.”
“I highly recommend this location. Dennis helped us with a smile, knowledge and patience as he answered all of our questions (and I had a lot!!) plus.. he was able to see how we could reduce our bill. Both of the gentleman in the store were very kind and knowledgable. Go see them!”
“Could be happier with Christian Attaway. I have a business line and I have had some bad experiences with business reps at Verizon. But Christian stepped in and put all that to rest. Couldn’t be happier with his customer service. He needs to run the business side at a higher level and I truly believe Verizon would excel with people Christian.”
“The people at this store are usually very kind but I have already tried to call like 15 times to ask something and I think they even blocked me now lol
That's disappointing since there's a phone number for a reason correct? But I guess I'll just go in person”
“I can’t speak much about the service for the phone but the customer service was amazing! Thanks to Nancy for helping me in my panic of getting my stuff together. She was sweet and helpful and patient”
“Top recommendation for this store. Helpful staff with great service across all points. From start to end smooth process and really satisfied in the way the gentleman helped me”
“We have been with Metro for years, and we recently started using this location. Muhammad was very accommodating and friendly. He offered great deals, and was very honest. We ended up Gering 3 new phones. We have 5 phones with them, and don't have any plans on switching.”
“London was extremely patient and helpful. As senior citizens we have trouble with the new technology and she took all the time we needed to explain our purchases. Many kudos to you, London! Thank you so much”
“I visited this store yesterday and had the pleasure of being assisted by Poe, an outstanding representative of AT&T. I has having issues with my phone which he quickly diagnosed and resolved. In addition, he pointed out to my wife and I that we were eligible (due to age) to a feature that we were not aware of. He patiently explained how it worked and assuaged our concerns. Ultimately we did avail ourselves of this opportunity which we were very grateful. Lastly, we both had damaged screens and, after his quick research, found that we had screen protection. He ordered replacements which will be delivered to our residence and we will be able to make an appointment with him upon receipt to have them installed. Lastly, I use a walker and he even accompanied us to our parking space and assisted me in placing it in our vehicle. Unbelievable service!!”
“The 2 gentlemen who helped me and my granddaughter get her a phone, were very cordial. They seemed caring at every step of getting her the best phone for the money. I highly recommend this Boost Mobile location for great service and help. ?”
“I went in to get a new phone, Baba has great customer service and help me in a timely manner and was able to answer all my questions. I love my new phone, Thanks again Baba.”
“Place was clean and organized. I came in a few minutes before 9 am and Kenya did not turn me away and helped me even though her computer and system was not working. Good job.”
“Heber and Tony sold me an upgrade, I went to total to switch but they try to charge me $550 for a iPhone 15, they got me iPhone 15 upgrade for 199.99 and accessories way cheaper than total , thank you guys”
10AM - 8PM
2104 Sadau Ct Ste 120, Denton
Mobile Phones
“Neil Vandiver eagerly assisted me & my Mother with an issue on her phone with unlocking the sim bc the phone is already unlocked. He is very kind & didn’t make us feel like a hassle & even though he may not be able to help he tried anyway. HE DESERVES A RAISE! Would be a good candidate to run his own store. Kind eyes!”
“I got a new iPhone 17pro max! Nice but it’s took forever to transfer everything from my old iPhone to the new one! The staff’s ANGEL & SAM were extremely helpful! I was there 3 days back to back he did not loss his patience’s at all the guy is very nice, very good, great customer service support for sure! Great Job Angel keep it up 🤗🤗🤗”
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“Mike was amazing! He is the store manager and went above and beyond to help us with new phones for my husband and I and a new phone plan. He was very thoughtful with getting us the best deal for our family. I highly recommend this location for any of your needs.”