“My wife bricked her phone (cracked screen, water intrusion) so we visited this location to see what the options were. Unknown to us, my wife’s plan has insurance and the associate, Naomi, was incredibly helpful in alerting us and letting us use her tablet to process the claim. She was very personable and saved us a ton of money. She even walked us to the door when we left the location. I highly recommend this l AT&T store, and Naomi.”
“Isaiah was excellent and the team at the store worked hard to create a comfortable atmosphere for me and all the customers that were in the store while I was there. I can’t say enough good things about the sales team at this store.”
“Cameron is hands down the best store manager I've ever worked with at AT&T! He went above and beyond to make sure everything was taken care of, explained everything clearly, and made the entire experience easy, fast, and enjoyable. You can tell he genuinely enjoys interacting with customers and takes pride in helping people find the best solutions. If you want the best experience, it's worth calling ahead and asking for Cameron—he's knowledgeable, professional, and truly goes the extra mile. I highly recommend him to anyone visiting this AT&T store!”
10AM - 6:30PM
1916 N Carroll Blvd, Denton
Mobile Phone Accessories
“Rucku is the the lovely lady at cell world she is very sweet and very very helpful to be honest everyone here are very respectful kind hearted and trustworthy all they want to do is help you out with any of your needs so it's definitely a 100% 5 star rating from me i wish I could get more of a better rating lol I highly recommend them please go check them out and I'm like 99.99% sure you won't be disappointed at all!!!!”
“I highly recommend this location. Dennis helped us with a smile, knowledge and patience as he answered all of our questions (and I had a lot!!) plus.. he was able to see how we could reduce our bill. Both of the gentleman in the store were very kind and knowledgable. Go see them!”
“Appreciate the quick service phone wasn’t charging so I stopped in and Randy got it fixed and ready to go within 5 minutes any other phone issues I’ll definitely be coming back”
“The people at this store are usually very kind but I have already tried to call like 15 times to ask something and I think they even blocked me now lol
That's disappointing since there's a phone number for a reason correct? But I guess I'll just go in person”
“Top recommendation for this store. Helpful staff with great service across all points. From start to end smooth process and really satisfied in the way the gentleman helped me”
“We have been with Metro for years, and we recently started using this location. Muhammad was very accommodating and friendly. He offered great deals, and was very honest. We ended up Gering 3 new phones. We have 5 phones with them, and don't have any plans on switching.”
“Neil Vandiver eagerly assisted me & my Mother with an issue on her phone with unlocking the sim bc the phone is already unlocked. He is very kind & didn’t make us feel like a hassle & even though he may not be able to help he tried anyway. HE DESERVES A RAISE! Would be a good candidate to run his own store. Kind eyes!”
“I visited this store yesterday and had the pleasure of being assisted by Poe, an outstanding representative of AT&T. I has having issues with my phone which he quickly diagnosed and resolved. In addition, he pointed out to my wife and I that we were eligible (due to age) to a feature that we were not aware of. He patiently explained how it worked and assuaged our concerns. Ultimately we did avail ourselves of this opportunity which we were very grateful. Lastly, we both had damaged screens and, after his quick research, found that we had screen protection. He ordered replacements which will be delivered to our residence and we will be able to make an appointment with him upon receipt to have them installed. Lastly, I use a walker and he even accompanied us to our parking space and assisted me in placing it in our vehicle. Unbelievable service!!”
“I dropped my phone and broke the screen and came by during lunch to ask about a repair quote. Hong assisted me, and ordered the parts I needed that day. The parts arrived and my phone was repaired by the next day. Super quick service, accurate quote for repair cost, and excellent quality. Highly recommend!”
“Aalyea was OUTSTANDING customer service is out of this world. She will make it far with this company. Was setting up new service with cricket for my sister in law and my son and she explained everything step by step. Aalyea keep up the good work.”
“I had the pleasure of working with Marco, and I can't brag about him enough. From the initial phone call with his professionalism, and being able to promptly and confidently answering all of my questions, to the follow up call, and then him keeping our appointment on schedule, and then continuing to educate me and direct me thru the entire process with ease. Marco is the prime example of who you want representing your company. Yes it was a beautiful store, easy access location, but Marco sealed the deal on making this MY STORE OF CHOICE! Someone give this man his praise, because if I was hiring he'd be at the top of the list! Some of the best customer service I've experienced in some time now. I highly recommend this location, and by all means ask for Marco!”
“Talk about above & beyond outstanding service Aylin did just that with above and beyond the best service I've ever received while she multitask this girl got her act together. One Love Miss.Aylin.?”
“There I was… standing in AT&T, mourning the loss of my iPhone as if I’d just lost a family member.
My apps had vanished. My phone had reverted to a primitive communication device. I was moments away from asking if they still sold fax machines.
Then Derek entered the scene like the main character.
Without making me feel ridiculous for my dramatic spiral, he patiently diagnosed the problem, fixed everything, and restored my phone to civilization.
He saved my phone, my blood pressure, and probably everyone within a 20-foot radius who would’ve had to witness my meltdown.
AT&T, whatever you’re paying Derek… it’s not enough.”
“I would like for Jose to personally be recognized for how amazing he was! After losing my Dad the phone I had was the only text messages and visual voice recording of his calls. I lost them. And fr9m the time I came in the store is was nothing but a gentleman and showed compassion towards me. Where most people these days are in to much of a rush HE TOOK THE TIME to just be real and sympathetic. That's rare, so please personally thank him. Because of him I have already recommended everyone I can!
Thank you Elisa”
“Came to this location to buy a new phone. Abby was absolutely wonderful. She made the experience simple and fun. I really appreciate her amazing customer service.”
“Mike was amazing! He is the store manager and went above and beyond to help us with new phones for my husband and I and a new phone plan. He was very thoughtful with getting us the best deal for our family. I highly recommend this location for any of your needs.”