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“Awesome company! Dylan is very professional at what he does. fast response time and easy process to buy and sell electronics or have your device fixed. Would give 10 stars if possible. Will be recommending to people and using this company in the future.”
“They repaired my Iphone 13 pro max back glass and replaced the battery, took them just a few hours and they ended up charging me less than they quoted originally, and also cheaper than anywhere else I got quotes from. Thanks!”
“Could be happier with Christian Attaway. I have a business line and I have had some bad experiences with business reps at Verizon. But Christian stepped in and put all that to rest. Couldn’t be happier with his customer service. He needs to run the business side at a higher level and I truly believe Verizon would excel with people Christian.”
“The people at this store are usually very kind but I have already tried to call like 15 times to ask something and I think they even blocked me now lol
That's disappointing since there's a phone number for a reason correct? But I guess I'll just go in person”
“I run a small business and I've had spectrum for years.spectrum is trash compared to the customer service you get with metro. They got me running in 15 minutes from walking in the door.”
“I went in to get a new phone, Baba has great customer service and help me in a timely manner and was able to answer all my questions. I love my new phone, Thanks again Baba.”
“I just came from this metro Pcs because my bill was extremely to high. Danielle and Maria did a great job fixing this issue I had. Also there was a warm welcome when I walk in what a great metro with great employees with a A++ customer service experience.”
10AM - 8PM
2104 Sadau Ct Ste 120, Denton
Mobile Phones
“Neil Vandiver eagerly assisted me & my Mother with an issue on her phone with unlocking the sim bc the phone is already unlocked. He is very kind & didn’t make us feel like a hassle & even though he may not be able to help he tried anyway. HE DESERVES A RAISE! Would be a good candidate to run his own store. Kind eyes!”
“I got a new iPhone 17pro max! Nice but it’s took forever to transfer everything from my old iPhone to the new one! The staff’s ANGEL & SAM were extremely helpful! I was there 3 days back to back he did not loss his patience’s at all the guy is very nice, very good, great customer service support for sure! Great Job Angel keep it up 🤗🤗🤗”
“I want to sincerely thank Liz for the incredible customer service she showed my mom. My mom is a senior and recently needed help getting into her new cell phone. The store up the street where she purchased the phone refused to assist her, saying they didn’t have the equipment to help set it up and that she would need to drive to Best Buy in Lewisville or Frisco.
Liz stepped in and took the time to patiently and professionally help my mom get into her phone and make sure everything was working properly. She treated her with kindness, respect, and understanding — which means so much, especially for seniors who may already feel overwhelmed by technology.
Because of Liz, my mom changed her mind about leaving T-Mobile after 19 years. That speaks volumes. Thank you, Liz, for going above and beyond! You truly made a difference.
For Excellent customer service come to T Mobile inside of Sams!!”
“Went to buy a phone and the person there was really helpful. He also gave me a really good deals along with some free merch. Very happy with the experience !!!!!”
10AM - 8PM
2304 S Loop 288, Denton
Mobile Phones
“I had the pleasure of working with Marco, and I can't brag about him enough. From the initial phone call with his professionalism, and being able to promptly and confidently answering all of my questions, to the follow up call, and then him keeping our appointment on schedule, and then continuing to educate me and direct me thru the entire process with ease. Marco is the prime example of who you want representing your company. Yes it was a beautiful store, easy access location, but Marco sealed the deal on making this MY STORE OF CHOICE! Someone give this man his praise, because if I was hiring he'd be at the top of the list! Some of the best customer service I've experienced in some time now. I highly recommend this location, and by all means ask for Marco!”
“There I was… standing in AT&T, mourning the loss of my iPhone as if I’d just lost a family member.
My apps had vanished. My phone had reverted to a primitive communication device. I was moments away from asking if they still sold fax machines.
Then Derek entered the scene like the main character.
Without making me feel ridiculous for my dramatic spiral, he patiently diagnosed the problem, fixed everything, and restored my phone to civilization.
He saved my phone, my blood pressure, and probably everyone within a 20-foot radius who would’ve had to witness my meltdown.
AT&T, whatever you’re paying Derek… it’s not enough.”
“Had a problem getting our phones , and getting them set up. But Elizabeth (manager), got involved and got everything resolved. Great service from Elizabeth!!!!”
10AM - 8PM
1805 S Loop 288, Denton
Mobile Phones
“I was having sos mode and billing issues I had contact verizon serval times with several hours stating rest assured they would fix my issue they all lied to me. I came to the store where wardell helped me with just seconds of what they could not fix. If he leaves this company I will also leave. He above and beyond very much appreciate him!”
“Bkas was awesome. When we were having some technical difficulties with moving my eSIM to a new device, he called to make sure my phone had started working and troubleshooted with me to make sure I was set. Super patient and kind service.”
“I would like for Jose to personally be recognized for how amazing he was! After losing my Dad the phone I had was the only text messages and visual voice recording of his calls. I lost them. And fr9m the time I came in the store is was nothing but a gentleman and showed compassion towards me. Where most people these days are in to much of a rush HE TOOK THE TIME to just be real and sympathetic. That's rare, so please personally thank him. Because of him I have already recommended everyone I can!
Thank you Elisa”
“AK Is very kind and professional. My service is now working much better after initial difficulties.
Thank you for your kindness and great customer service.”
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“Sam had us in and out in 5 minutes! So quick! Very amazing customer service. I have taken devices to this location, at least three or four times i will be a continuing customer because I always receive such great service. Their prices are also super fair compared to other places I looked at. Thank you Sam!!! You guys are amazing.”