Metro by T-Mobile receives consistent praise for outstanding and knowledgeable customer service that turns frustrating experiences around. Reviews highlight that dealing with cell phone issues is often unpleasant and hit or miss, but this location is a clear exception. Customers describe employees as magical, amazing, professional, polite, and personable. Specific staff members are noted for understanding needs immediately, fixing problems efficiently and quickly, and being super patient and courteous. Their positive attitude, friendliness, and dedication make a significant difference, with customers stating they will return all their business to this store. The service is described as going above and beyond, with staff exhibiting a great understanding of treating customers very well. The location is highly recommended for anyone wanting an honest deal and the best customer service, with reviewers giving it five stars all the way.
I just moved here kenya was able to switch me to T-Mobile and get a great phone because I've been a member with metro pcs for so long. Thank you so so much
August 2026
Kenya always fixes my phone and takes out virisus from my phone
July 2026
Excellent customer service. I needed a new phone I was so frustrated I came in before opening time and Kenya did not turn me away and manage to get inside my account got me a new phone. Definitely coming back here. Muy trabajadora
