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“Chris was able to help me out and get a dual axle 6x12 cargo trailer exactly how i wanted it. He was fast on getting it and very communicative. Also, Luis and Cynthia on the service side helped me get some repairs done on a different trailer of mine. They were quick, fast and couldnt ask for better customer service. Get your trailer here!”
“Don’t go to the big box storage place. They tripled my rent. Go to Morningstar! Great customer service. Rose was friendly and professional. Glad to be moving my stuff to a better local option.”
9AM - 5:30PM
4770 US-377, Aubrey
Truck Rentals
“I just rented a vehicle storage spot and couldn't be happier. The staff was extremely friendly and professional. The facility was clean, tidy, and felt very secure. Highly recommended.”
“I rented a 16' truck from this location for a one-way move from Denton to Albany, NY. The truck was great with cruise control and a back-up camera which made the drive so much easier! Every Penske employee I spoke to provided fantastic customer service. I am so grateful to each one of them for the help I received.”
“Worked out great!!2 recommendations- on reservation add note to drive BEHIND the building and encourage people to fill out online info 15-20 mins before. I ended up being late in my timeline because I didn’t expect it to take that long.I will rent again??”
“The convenience of a one-stop does it all. I spent the install time organizing my storage unit.Also. If I had gone through my Mazda dealer the install would have been at the same place -- i cut out the middle man.”
“I had an issue online, called and said go the next day and they would know. So I went and the guy was not sure who I was, then brief look at notes, I was in a hurry, had to get back to office 5 minutes away and now down to 10. In seemed like mere seconds I signed, initialed, handed card, and walked into office with a minute to spare. Thank you.”
“I was moving across the country and was loaded to the brim in my Jeep. As I started driving from Dallas, I quickly realized that my car was not going to be safe for a 12 hour drive as things were blocking my visibility in my side mirror and rear view mirror. At 7:52 PM I made a Hail Mary call to U-haul and explained to Christopher Cudjoe that I needed to get a trailer quick as I knew the store was closing in 8 minutes. Chris waited for me when I arrived around ~8:10 and was super helpful. He was a life saver. Wanted to make sure his service was recognized!”
“I picked up a Uhaul from this location today. The manager was incredibly friendly and patient. There was also a young woman waiting for an AC issue to be resolved. The mechanics tested everything and found it was just a dashboard light issue. They were helpful and didn't try to up sale her on anything.”
9AM - 5:30PM
4770 US-377, Aubrey
Truck Rentals
“The lady and the man were great! Very friendly and so helpful. I really felt like they made sure my moving experience was seamless from beginning to end. Hands down best customer experience I have ever had at an uhaul place.”
“This is my rental place to go from now on. I had fantastic service from the staff. I rented a trailer and they were very courteous and took time to connect it to my Jeep as well as disconnected when I brought it back. I didn't have to wait around for service. Keep up the good work folks!”
“Absolute BEST service I have EVER received from a neighborhood U-Haul dealer. Since U-Haul let's so many different companies lend out their trucks it's always such a hit or miss trying to find somewhere reliable, but look no further cause this place got everything right!!! Jennifer is wayyyy overqualified for her position, she is absolutely AMAZING. BEST customer service. She even came outside with me to get me all set up w the truck and helped me adjust the mirrors. I would go out of my way to use this location again over any other!”
“Due to transmission issues with my car I was in the unfortunate position of having to pay for a rental vehicle. My car is under warranty, but the dealer's are all backed up so it will be a week before they can diagnose and determine it is an issue covered under warranty, at which point they will put me in a rental. That being said, Justin, was one the most helpful and genuine rental agents I've ever had to work with. He got me in and out in under 5 minutes. Didn't try to up-sell me on coverage I had already declined and got me out the door as soon as I came in. This location is in a totally random shopping center, but if you're close by and in need of a rental I highly suggest giving them a shot.”
7AM - 7PM
811 E State Hwy 121, Lewisville
Truck Rentals
“I rented a open bed trailer - my first time doing so. Jacoby was wonderful from start to finish - helping me understand the contract terms all the way to connecting it to my hitch - also my first time using my hitch. He was attentive, kind and thorough. I wish there were more service oriented employees like Jacoby! He made my experience pleasant and stress-free.”
7AM - 7PM
525 N Stemmons Fwy, Lewisville
Truck Rentals
“I had an incredible experience with this location! The staff was super kind, helpful, and went above and beyond to help during my move. Also, they are very knowledgeable and good spirited people. Thanks so much for returning my keys(which I left inside the truck), and treating customers with so much kindness.”
“Very very satisfied! I received Great customer service from Katy. The vehicle was clean, and really nice too.I was surprised to find such a fantastic price, last minute, on the weekend, and such a wonderful vehicle too. Other companies had either nothing to offer or they wanted hundreds of dollars for a single day.I will definitely chose budget again over their competitors.I would like to see the direct line to specific locations being answered more, but I am happy they have been so busy.Keep it up guys, I appreciate the hard work!”
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“Employee Yvonne gave me the best customer service I have ever received from anyone . She is very courteous and knowledgeable about all the equipment at that location. Will always do business there.”