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“I shopped several other dealers before I purchased here. (Lewisville location). I made the right choice. Great buying experience, no pressure. They asked questions about my needs and then showed me several options. Every question I had they answered straightforward and directly. Once I settled on my unit, the purchase process was simple with no gimmicks or tricks. Then they proceeded to get me hooked up in the pouring rain. Their professionalism has made me a customer for life. The trailer I purchased has met my needs perfectly. Well done!”
“We are a returning customer from 2021. Office staff was great to work with during the initial rental process and very accommodating and pleasant. Reasonably priced and offered a 1-year no rate increase deal. Update 8/25/26 - We just downsized from 2 to 1 10x20 sq ft units as we are finally moving into our permanent place, but are keeping one 10x20 unit in a first floor climate-controlled building. Our experience continues to be very good and the current office staff (especially Rose who we have primarily dealt with) are very customer service oriented and pleasant to deal with. Access to facility at all hours is a big plus and 12-month rate guarantee has been great.”
“The definition of an excellent Self Storage that is professionally managed, in the midst of a very family oriented environment...
Thank you so much Cindy, To on, Ed, along with everyone that makes
Crest Self Storage an amazing dimension...”
“The staff here is excellent. When renting U-Haul products, they generally have what you need in stock, and when they don't, they work hard to get if for you. Too, the people are helpful and knowledgable about all of their rentals (I have been to other locations where the knowledge level is lacking. The facility is clean and the service is completed in a reasonable amount of time.”
“I had an issue online, called and said go the next day and they would know. So I went and the guy was not sure who I was, then brief look at notes, I was in a hurry, had to get back to office 5 minutes away and now down to 10. In seemed like mere seconds I signed, initialed, handed card, and walked into office with a minute to spare. Thank you.”
“Due to transmission issues with my car I was in the unfortunate position of having to pay for a rental vehicle. My car is under warranty, but the dealer's are all backed up so it will be a week before they can diagnose and determine it is an issue covered under warranty, at which point they will put me in a rental. That being said, Justin, was one the most helpful and genuine rental agents I've ever had to work with. He got me in and out in under 5 minutes. Didn't try to up-sell me on coverage I had already declined and got me out the door as soon as I came in. This location is in a totally random shopping center, but if you're close by and in need of a rental I highly suggest giving them a shot.”
9AM - 5PM
525 N Stemmons Fwy, Lewisville
Truck Rentals
“The U-Haul staff was friendly and patient explaning about my truck rental contract. I was able to complete my moving on time. I strongly recommend this shop for future customers.”
9AM - 5PM
811 E State Hwy 121, Lewisville
Truck Rentals
“I made a reservation online for a cargo van, but when I arrived I had an eAlert that needed to be cleared. Lynn went above and beyond to help me. She called customer service kept me laughing with funny stories while we waited and still managed her employees from the phone. Lynn is truly an asset to U-Haul. Great customer service is hard to come by these days and I really appreciate her professionalism, patience, and kindness. Thanks to her help I was able to get the eAlert cleared and rent the van. Thank you, Lynn!”
“I had a great experience, twice. Got a van which was new and it worked great for our needs, but then my wife found something larger on FBMarketplace and had to switch to a truck. The truck was older but also worked great. Service was friendly, explanatory, and helpful.”
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“Jeff is simply the best! I've been storing here for a while. He's always courteous and goes above and beyond to take care of the customer. I wish more people did customer service like him. Would 100% recommend this site and Jeff.”