Security Service Federal Credit Union has been serving members since 1956, offering a range of financial solutions designed to make life easier. Members appreciate the helpful and friendly staff, including Lori Ybarra, who is often praised for her informative and patient assistance with opening accounts and managing loans. The staff are known for their respect, understanding, and excellent customer service, making new members feel welcomed and valued. The credit union provides various banking services such as checking and savings accounts, personal loans, and home mortgages, with some members highlighting the smooth and painless processes. They also offer products like CDs and credit cards that provide cash back and rewards. Members value the knowledgeable staff, like Joe Sanchez and others at different branches, who demonstrate patience and expertise. Overall, the credit union is highly regarded for its helpful employees, comprehensive services, and commitment to member satisfaction. Many customers express strong loyalty and love for the staff and the benefits they receive from banking with SSFCU.
Lori Ybarra was very helpful! Very knowledgeable, explained information in detail provided excellent customer service and personable! If there were 10 stars, I would definitely give her 10 stars!!
June 2026
Lori assisted us today was excellent and explaining our new accounts. made the paper work easy for us. also, she was very personable. Thank you.
June 2026
Lori Ybarra was so patient and helpful. Wonderful customer service. I highly recommend her to all my family and friends. Thank you