“I absolutely love working with this bank. The staff is so helpful and friendly. Communication is outstanding. This is like banking used to be - small group of employees with lots of personal service. Tish Sims is the standard that all banking personnel should aspire to. This is honestly the best part of being in Forney!”
9AM - 5PM
471 Marketplace Blvd Suite 200, Forney“I love Relyon, Wendy is awesome every time we need help with anything she always comes through. We have a personal account,savings and our business account and there by far the best. Highly recommend.”
“Have banked with them for many years, always respectful and never had issues that couldn't be resolved that was handled professionally and fast so that I was always able to use my account.”
8AM - 4PM
601 US-175 Frontage Rd, Seagoville“Chris in the wire transfer department is amazing. He assisted me for a few days with ongoing matters on my parents account. He was patient and worked with us until everything was resolved. Thank you Chris.”
8:30AM - 4:30PM
2209 N Hwy 175, Seagoville“My dad banks here and even though it is on the same property as the Federal Prison, it's still a nice place with helpful and nice staff. There aren't many employees but they ask about my Dad everytime I come by to do some bank business for him since he's moved to a retirement place. Very nice. The road on the property could use some work but that isn't the responsibility of the CU.”
“The assistant branch manager, I believe Carla, went above and beyond with customer service. Its been a while since I have had my expectations exceeded. Thank You”
“I’d like to give a warm and heartfelt THANK YOU to Tracey, who works at this branch. I traveled in from out of state to take care of my dad’s affairs after his passing, and Tracey made the process so seamless and smooth. Her level of customer service and even empathy was more than enough for me to personally make the decision to continue doing business with the bank, in which I opened an account there. This is one thing that I value about credit unions over larger institutions...their ability to treat you like an individual, and not just another number. Again, to Tracey, I can’t thank you enough. Just know that your kindness meant the world to me during a very rough patch in my life.”
9AM - 3PM
201 US-175 Frontage Rd, Seagoville“I have been doing business there for over thirty years. I am always pleased with the professionalism from the associates and managers. I am very pleased to see a much better evidence of diversity! I love seeing the friendly smiles and the warm greetings once I enter inside.”
“The people that work at this location are very kind. No complaints there. Also, Bank of America offers good interest rates on loans and I like their online banking system. I think Bank of America can do better with their hold times. Generally if I call in I wait for at least 30 minutes. Sometimes more. I would give 5 stars if y'all could fix the hold time for every single department. Recommendations: longer call center hours, hire more representatives to be in the queues.”
Open 24 hours
190 W Cartwright Rd, Mesquite“Very helpful. I came in last minute and they were able to answer all of my questions, helping me to schedule an appointment and instructing me on how to expidite service for my next visit!”
“I'm from Denton, TX. Me and my sister spent a few days in Seagulls with our older sister and her son. My nephew took me and my sister to this bank to cash a check that I had. When I went in, I was called immediately to get this done. The young lady, (I forgot her name) was really friendly and helpful. I got the check cashed, and BOOM!! Everything was great and taken care of!”
10AM - 4PM
190 W Cartwright Rd, Mesquite“Hi my name is Jessica and my visitor to this Bank was beyond amazing Freddy Miranda was very helpful and patient. He over exceeded expectations thanks Bank of America for hiring this guy!”
“The people that work at this location are very kind. No complaints there. Also, Bank of America offers good interest rates on loans and I like their online banking system. I think Bank of America can do better with their hold times. Generally if I call in I wait for at least 30 minutes. Sometimes more. I would give 5 stars if y'all could fix the hold time for every single department. Recommendations: longer call center hours, hire more representatives to be in the queues.”
Open 24 hours
771 E US Hwy 80, Forney
“I have been a customer of TBT for over 10 years. I have always been pleased with the integrity and consistency of this bank and have recommended it to several people. I recently had an issue with my mortgage and spoke with Celeste at the Terrell location and have never been more satisfied with customer service. She genuinely wanted to help me, did not seem rushed or inconvenienced and went over and beyond to communicate and follow up with me. She took extra care to take my issue under her wing and I am so thankful. I feel some comfort when I have a bank that cares on my side.”