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“Excellent place ! We went to bathe my dog and the washing station is great! It had all the products I needed to bathe my dog, there were towels, soap, shampoo, brushes etc! Everything was in perfect condition, the treatment was excellent on the part of the employees and the price for using the area seems great to me, $9.99 seems super practical to use that area and not have to deal with it in my house!”
“On 7/22, my husband and I went to Dillard’s to purchase a comforter for our new king-size bed. We had just bought a new house and our first king sized bed and were excited about our purchase. Without checking the bag—something we didn’t think we needed to do—we bought the comforter and left. Two days later, when our bed arrived, we opened the bag to place the comforter on the bed, only to find that it had stains and appeared to have been used.
The next day, my husband returned to Dillard’s to exchange the comforter, but he was told that they couldn’t do anything about it. The store insisted they would never have put a stained comforter back on the shelf and even insinuated that we were lying. We were appalled by this response and couldn’t believe what we were hearing. The lady over that department was so rude. We don’t know how this comforter ended up back on the shelves, but we are not responsible for the store’s mistake. We are honest citizens and would never do the things they implied.
I refuse to let $108 go to waste. Dillard’s needs to either refund our money or provide us with a new comforter. This situation is unacceptable, and I expected much better service. I have never been treated like this before. I am so tired of dealing with this mess.
Edit*****
I spoke with the store manager Jason and he was able to fix my issue so I thought I come back and edit my review. Still not giving a 5 star because this whole process was stressful and the lady we spoke with was extremely rude!! Glad everything was handled though :)”
“Bought 5 horse stall mats on 6/23. The two guys there were very polite, helpful, and went above and beyond to help me load. I also saw him interact with other customers and was managing busy lines very politely. Thanks to these two!”
“We were fortunate to have Steve repair our washing machine. Working with him was a great experience. He is knowledgeable, personable, efficient and terrific at communicating schedule updated time of arrival (which is very important when you have an entire day appointment schedule) Couldn't ask for better service. Thanks Steve!”
9:30AM - 9:30PM
1800 S Loop 288, Denton
Department Stores
“Love the variety. Store clean and organized. The only thing i wasn't pleased with are the tremendous long lines to check out. Two or three at a time. Line was to the back of the store.”
9:30AM - 9:30PM
1800 S Loop 288, Denton
Department Stores
“Thank you to Rich for the awesome customer service! He was very kind with helping find an item that was missing its tag, taking the time to carefully wrap our items, and the conversation was pleasant at checkout.”
“First time someone would be able to help me at Walmart. Thanks ??, employee never walking with you to show you what you asked for but there was lady she walked me to show me where I can find the item that I was looking for.”
“I like being able to stop and refuel while I'm already shopping at walmart. I also love that I get 3 cents off a gallon for using their app to pay for gas using my credit card, even if I'm not a plus member. Because this gas station seems to be really crowded at random times, making it difficult to get in and out or even navigate around the pumps, I like that I can check it out before shopping at Walmart and if it's busy wait until after I finish shopping to fill up.”
7AM - 11PM
1801 S Loop 288, Denton
Department Stores
“It's a decent store, not as nice as some but better than others. I am a little weirded out by the loss prevention guy with curly hair that follows me all the time.... I think it stems from when I would go with my late mom, who had a stroke, and would literally spend 2+ hours there lol. But like dude, I don't steal. I like to browse. Target has some neat stuff! And my momma takes FOREVER to shop because she loves Target, and Decatur doesn't have one! So she spends her time in there! Lol but bro, please, stop following me. I'm not who you need to be looking out for. Lol but, do your job bro, good on you. I am not worried about the watching, lol but just know I see you sir lol ?”
“I like this store has variety of items that I can buy, I go there almost every other weekend, sometimes the lines are to busy but that’s understandable, good prices ?saves me money ?”
“I really want to give my local JCPenney store business but they are the ones not making it worth shopping there. I go into the store on a regular basis to see if there is anything I want to purchase. I frequently find something to buy but when I go to the JCP app it's half the price of what I see in the store. Today I found a sports coat that was on sale for $47.00, I go on the JCP app and the exact same sports coat is $23.00. I've asked many times if the store could match the price from the app and many times they say "no, we can't". It's sad, I see the store and I know they need business but when you can't match the price of your own app, that's a big problem. I, the customer now have to go out of my way to purchase it on the app and have it "shipped to store" the app even says the Denton location is only 1 of 2 stores that carry that coat. Yet I can't even select "pick-up in store". This needs some work y'all. You have all the tools to make a great customer experience, it's just the dots aren't connected.”
7AM - 11PM
1801 S Loop 288, Denton
Department Stores
“Target has wonderful employees that are actually knowledgeable and helpful. Had a great experience trying to find a specific item. Also, easy returns if something does t work out.”
“This Penney's store is great. They've just done some remodeling, and it's very clean. I never have a problem getting waited on. I buy a lot of clothes, shoes, and purses there.”
“I think this place has wonderful customer service and I think everyone should come here. The pick up is my favorite part. Everyone is very quick and very fast at what they do very professional and very kind!!”
“All I wanted was sliced pineapple in containers near the veggies but then I found creme for pumpkin pie, fresh cranberries, onions and celery. I love scanning, bagging my food myself. So efficient. This is a great neighborhood Walmart and the wheat tortillas are well made. I buy brown eggs here because I love brown shelled eggs. Also, customers quick to help if you are short, have little arms and cannot reach the top shelves or way back where the whipped cream is at. Texas men have marvelous manners and upbringing. Thank you Texas gents for helping me reach those items too high up!”
“Always helpful and friendly staff. Easy parking never to busy can be in and out in no time. This place gives you the feel of you getting to have your own individual staff just to assist you with your projects.”
“Love and blessings to the Walmart families ? Super clean store and helpful employees. May the Great Spirit and whatever God you believe in watch over and protect you always.?”
“Shaun and Devon are awesome. My Jeep needed a battery , from beginning to end they assisted me with respect and kindness. I really appreciate you both so much . You guys rock !!!!!!”
“Every time I go into this store the Manager Keith store#7050 always seems to go out of his way, and an extra mile to help me, and I see him helping other people to. These days we need people like that. Some get overlooked, some is tolerated, and not celebrated. But this Manager the way interact with his customer & people in general needs to celebrated. He goes beyond. I need water and they didn’t have it in the shelf yet, the shipment just came, but went out his way to get me 2 gallons of Purified drinking water. I APPRECIATE him so much!! Keith if you see this please keep doing what you are doing, because you are making a difference. God will surely REWARD you! Thank you for you willingness to go out your way for your customer’s. You are CELEBRATED!!!!”
“Nice and clean store. Great inventory. However, they need to hire some employees because they CLEARLY have a shortage. Line literally was 40 mins long. The line is long every time I come here..it’s ridiculous. PLEASE hire more people so that the flow of the store could move better. They don’t even have people assisting on the floor! Just hire…it’s like they refuse to or something”
“Vision center have a great team Joshua and Gabriela are very friendly and make me feel confortable choosing my frame and lenses. And I learned how to actually take care of it. Increíble knowledge of what they are doing. Definitely I will give 10 stars..!!”
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“Walmart is always a good option because price, location, attention and products quality. I usually do my groceries in there but sometimes I buy videogames, electronic accessories, decoration products, gifts or TV screens”