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“My visit was 5-11-2025 Mothers Day/Sunday and this 5 star review is brought to you bcz of BRENT (I hope I remembered his name right! ?♀️). Customer Service is pretty much non-existent anywhere u go these days, but I was pleasantly surprised when I came into the store- was promptly greeted, the dude asked if he cud help me, I only explained ONCE, was checked out and happy all in about 10 minutes. It was a MIRACLE right there on Wilshire Blvd. I had purchased a really cute lamp fir my mom on Temu. It came without a bulb and almost zero info on the kind I needed to get! BRENT understood and brought some over that he even TESTED for me (I had brought the lamp base into the store) made sure they fit- it was an awesome experience that I wish I cud get everywhere else I go. Sounds like I'm exaggerating but u have NO idea how my day to day interactions with employees at other establishments have changed from rude to repulsive over the last few years. Batteries Plus- please appreciate this man & ur employees who do good CS- I have missed being treated like a human for so long now. Thanks Brent for making the experience @ ur store 5 STARS. ✌️”
“Friendly and more than helpful. George went out of his way to find parts for my classic vehicle and gave exceptional advice on how to proceed with the restoration.”
“Trustyn (forgive me if this is spelled wrong) was a tremendous help this night. We showed up around 9pm trying to avoid going to a dealership with what would have been a hefty amount for a break light change, and he helped us with figuring out the cause of our issue. No replacement needed. He even helped us replace the windshield wipers with a great suggestion on wiper blades and wiper fluid. He made it all a very pleasant experience and we even learned a few things with repairs as he was very helpful with answering our questions.”
“Bobby was the most helpful O'Reilly employee I've talked to. Was able to help me find the right fuel filter line retaining clips and tracked down a fuel filter in stock.”
“I'd like to think the young men that put on my windshield wiper blades this morning at the age of 74 and the new technology it's nice to know that people still exist that are courteous and respectful of their patrons thank you”
“These guys have everything regarding batteries and flashlights. They even had a battery for my Monster roll around speaker I bought at Sam’s club. They have locations everywhere. Great little store!”
“I needed a heater hose connector for my Chevy suburban and the employees went above and beyond to make sure I got what I needed. Thanks for the help O'Reilly in Joshua Tx”
“I love O'Reilly's. They are always courteous and helpful. I came to this location because I needed a new battery for my truck. Matthew, the assistant manager, was great! He was quick at getting me a new battery and changing it for me. I highly recommend this location, and when I need something else, I will go to this location.”
“10/10 service!!! Jermaine was amazing and patient. I was there deciding between different parts I needed and he took the time to explain them to me. He is very knowledgeable!”
“Best customer service around! Battery went dead in our truck while we were at a Paschal High School football game with the kids. Tow trucks couldn't get there for over 1 1/2 hrs and we live in another town. Husband walked over to pickup a battery. Hugo went above and beyond for us. Gave him a ride back and helped him replace the battery in a matter of mins. Hugo really saved the day and got us back on the road! Thank you!!”
“Ok somewhat over priced and some clerks are a bit easier. And I'm not Mexican enough. That's fine just show immaturity. The young girl that works there is very help and friendly. She makes up for the d*** act the others want to put on.”
“That big guy with the mullet knows his stuff. Always gets me right. The whole team goes hard. Ill go to this O’Reillys over ANY AutoZone any day. One day i went in feeling sad and the whole team cheered me up and got me out of depression. These guys are like family now. From the manager to the drivers, they ALL are very generous and kind. If i could rate more than 5 stars i would!!”
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“Very pleasant experience, Eddie went above and beyond on, helping me with my battery yesterday to get my truck running right. Very kind and generous young man. Will be going back to this O’Reilly in the future.”