Ann Taylor Factory Store is highly praised for its friendly and helpful staff, particularly staff members like Rachel, Nancy, and Ruthie, who provide excellent service and make shopping enjoyable. Customers appreciate finding well-made clothes that fit well and are affordably priced, often leaving with cute earrings and tops. The store offers great deals and discounts. However, some customers feel that the style and quality have declined since the 90s, noting a shift towards more "grandma-ish" designs and missing the silk and vibrant prints of the past. Overall, it is a friendly store with good service and good products.
This place is wonderful. I’ve been in here a few times and I always get Rachel and Nancy to help me. They are both very kind and smiley ladies. Keep it up friends.
October 2024
Ruthie and Nancy were so nice and helpful! I came into the store, just to see what they had, and ended up finding some really cute earrings and two tops! I love the clothes at this store - they are well made, fit my non-athletic body well, and the price is right! I will be back!
December 2023
Had to come here to buy my mom her Christmas clothes , since it's her favorite store
