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“Kat and Roberto were phenomenal ! I couldn't have been more satisfied with how dedicated they were to help me today i would definitely recommend this mobile store to everyone !”
“Rolando the store manager was great in helping with my phone issues, explaining everything and patient understanding my situation. Provided me with great solutions to getting it done.”
“Visited Metro PCS at 13811 Cypress North Houston in Foodtown store. My salesman was Saihaan and I was a pleasure to deal with him. He was courteous and knowledgeable. I accepted his offer and purchased a new cell phone and service.
Jack M.”
“Hammad has been very helpful, courteous, professional and his help went above and beyond. I would recommend everyone to come here and see Khan for your phone services.”
“Harvinder was the BEST ever!!! He took care of 3 other customers while customer service handled my issue and still helped me with my phone- helping all of his customers with the greatest attitude and no other reps in the store!”
“Went here around 9AM on a Thursday to grab some greeting and gift cards. The store was very nicely organized and clean. I was able to find what I needed very quickly. The self-checkout line appeared to be moving quite quickly, but I decided to stick with the traditional "human" experience and waited for a CSR/cashier to check me out. Because I had two people in front of me with a couple dozen items each, the CSR was nice enough to call someone else up to check me out. This other CSR, Sebastian, did not greet nor speak during our three minute transaction... which made things pretty awkward. My favorite part of the whole experience is when he asked me how much I needed on my gift cards by simply lifting up the cards with raised eyebrows. After purchasing my items, I gathered my things said a very polite farewell and Mr. Sebastian didn't even attempt a handwave. Now, usually I would give people the benefit of the doubt... maybe he's selective mute... or maybe he lost his voice and was attempting to let it rest. But seriously?! Not even a handwave? That really worked a nerve for me as I'm a stickler for politeness and respect. Hopefully my next trip will result in a 5 star review.”
10AM - 9PM
25525 US-290, Cypress
Electronics
“Same as every other BB, with a twist. No one hounded us to be served. We knew what we wanted and were fortunate to be helped by someone from the stockroom to open the diaplay case. No sales person helped. At the cash, the same stockroom person helped us out. The venue needs more helpful stockroom people on the sales floor.”
“Macy, one of the store managers, provided exceptional customer service and helped me with my new iPhone and provided great support in migrating my data from my old device to the new one. She resolved storage issues and now I’m a strong proponent of using cloud storage(long story but thanks Macy for helping with that!)”
“Went in for information about an upgrade. Employees were very attentive despite being busy, gave me the info I needed to make the right decision. Highly recommended!”
10AM - 8PM
18070 FM 529, Cypress
Electronics
“I just want to give a shout-out to Ms.Marly!!! She was truly amazing. Her patience working with me,and her customer service is over all the best. If you're looking for fast and great customer service Marly is who to go to!!!”
Open 24 hours
8040 Fry Rd, Cypress
Electronics
“? ? ? Customer Service ! Always greeted with a smile and a hello welcome-in at this 7/11. The coffee ☕️ here is awesome, and it has all the adding to go with the coffee. Great Cypress location in the neighborhood. Friendly Atmosphere! Friendly Texans! Love ❤️ the Laredo ? spot good food, and good cooks. Thanks 7/11! Definitely Returning!”
8AM - 11PM
25901 US-290, Cypress
Electronics
“Target's on site delivery to your vehicle of your order is a godsend. I am old and challenged in walking. Now, shopping at my favorite store is easy to find and order online and pick up in a very short time from my car. Great service for those who want to save time -- have very courteous staff.”
“Only rating 5 stars for the service received by a younger gentleman and Jason. Came to the store to help my mom transfer her service from my siblings Verizon account to mine. Wanted to come in person because it’s nice to be able to have a real human offer assistance. We were told by one employee that needed to call a specific number and that they would get it completed for us over the phone. We called the number and stepped into my car since my mother and I do not live together and she needed help with the transfer. Got to a point that we needed WiFi to activate a new line to the transferred account so we walked back inside. This is where we were greeted by a young man who helped us get a new SIM card and then were handed over to Jason who helped us finish the transfer and activation who proceeded to tell us that he could’ve handled the whole thing himself. We were very grateful for his assistance and wish we had been able to work with him from the beginning…would’ve saved us some headaches. I don’t understand why 9 times out of 10 when you walk into this store, the employees try to direct you to doing the work yourself at home…people physically come into the store when they want help from a human and don’t want to just be sent away to make a call. Thankfully they have Jason here who understands that!”
Open 24 hours
19204 FM 529, Cypress
Electronics
“Good service, and in all the time I have been here, no one has taken the time to tell me what each taco is and today Ms. Adelelys who served me surprised me with her kindness and her efficient work.”
Electronics
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“Thank you for this wonderful work of this store ,very good offers ,I recommend it 100% very good at repairing phones , customers service is excellent, Team working there very kind & good knowledgeable in there field .”