J's Auto Repair Services is a company that has demonstrated a commitment to customer satisfaction, particularly in its ability to diagnose and fix complex vehicle maintenance issues that other shops may not be able to identify. However, some customers have experienced delays and inconsistencies in communication, service delivery, and pricing. In some cases, repairs have taken longer than expected, and prices have increased unexpectedly. The company's owner is often unavailable due to travel, which can make it difficult for customers to get timely updates on their vehicles. Despite these issues, J's Auto Repair Services has a loyal customer base, with some customers appreciating the company's ability to provide quick and affordable service. To improve, the company may need to empower its staff to make decisions and improve communication to reduce delays and provide a better overall customer experience. Services offered include electrical repair.
Juan is a great guy, up front, honest and reliable! He does great quality work! I would highly recommend his shop. They got our car fixed in a timely fashion and it runs fantastic now! You can't go wrong using him!
February 2024
Their service was quick and great. Family owned and very customer oriented. I highly recommend their sevice,
February 2023
My brother and my son recommended J's auto repair. They stand behind their services and they are honest, trustworthy and affordable!