Kroger Pharmacy in Cypress, TX, is a well-regarded establishment known for its dedicated staff and excellent customer service. Many customers express their appreciation for the pharmacy team, highlighting the exceptional service provided by staff members such as Victor, Robert, and Jocelyn. They are recognized for going above and beyond to assist with prescription needs, answer health-related questions, and resolve issues that may arise with prescriptions. Customers feel that the team genuinely cares about their well-being and often refer to them as family. The pharmacy offers a variety of services, including vaccinations and medication management, making it a convenient choice for community members. Online tools also facilitate easy prescription transfers and refills, enhancing customer convenience. In addition to pharmacy services, the overall shopping experience at Kroger is positive, with clean aisles and easy-to-navigate layouts. Customers appreciate the friendly atmosphere and the willingness of staff to help, even outside normal hours. Despite some negative reviews, many loyal customers feel compelled to share their positive experiences, emphasizing the professionalism and empathy of the staff. Overall, Kroger Pharmacy stands out for its commitment to customer care and quality service in the community.
Why do I get a text saying my prescription is ready for pickup, then get there and it’s not ready for pick up?! Annoying to be asked to wait “10 -15 mins” after thinking my meds will be ready. This happens every single month I go to pick up my meds!
November 2024
My family has been coming to this pharmacy for years. The staff has always been nice and helpful.
February 2023
Its pretty in and out with that cash self check out. We went in for some wine and beer for a super bowl gathering. The aisles were kept neat/clean and easy to find what you're looking for.
