Old Navy in Cypress, TX, is a clean, neat, and organized store with a great variety of apparel for the whole family, from work clothes to casual basics. Multiple reviews highlight its immaculate design and cleanliness, with clothes intact and folded in their areas. The staff is consistently noted as super friendly, very nice, polite, patient, and helpful, often going above and beyond. Employees are described as professional and kind, making customers feel valued and at ease, whether assisting with finding items, processing a return without a receipt, or honoring promotions. The store offers great deals and a range of prices, though some items can be more expensive than expected. The overall atmosphere is positive, with a clear sense of good management and teamwork, making it a location where customers definitely plan to return.
The store is cluttered, hard to find staff. And not a lot of selection. Honestly this store is pretty small with lots of narrow passages. It makes it hard for anyone with a cane or wheelchair to move through.
May 2026
I love shopping at my Cypress Old Navy! I find new fun and fashionable items at very nice prices every time I walk through the door.
March 2026
I went in the store today to make some returns and Sophia was so nice. Excellent customer service!
