Under Armour Factory House offers a mix of experiences for shoppers. Many customers appreciate the helpful and friendly staff, who are eager to assist and provide information about the extensive range of high-quality athletic wear. The store is noted for its good prices and discounts, including great military discounts, which attract many visitors. Shoppers often leave satisfied with their purchases, feeling they have found durable and reliable sportswear. However, some reviews mention drawbacks, such as the store's smaller size compared to other locations, leading to a less impressive experience. There are comments about the checkout process being slow, with long wait times and a lack of customer service in this regard. Despite these concerns, many customers recommend the Factory House for its value and selection, making it a worthwhile stop for those looking for affordable athletic gear.