Amazon Counter at Whole Foods Market offers a convenient service for package pickups and returns of Amazon fulfilled items. Located on the third level of the parking structure at the Shops at Park Lane, inside the store at the back-left corner, it provides easy access with parking available on the rooftop or inside the garage on levels 1 and 2. Customers appreciate the helpful and friendly staff, noting the service is quick and convenient. Many mention that after picking up packages, they enjoy shopping at Whole Foods, which they consider their favorite grocery store. The store is praised for its fresh vegetables and fruit, as well as knowledgeable employees who are willing to answer questions and make shopping enjoyable. There is also a popular bar area with food, which locals enjoy. However, some reviews point out occasional issues, such as missing items like prepackaged egg salad or tuna, and cleanliness concerns—specifically, a dirty table near the Self-Checkout. The Amazon Hub receives high marks for its service, though some users are disappointed when the bathrooms are closed, especially after grabbing coffee or studying. Overall, the store combines efficient package services with a welcoming shopping environment, despite minor inconveniences.
Yafet was amazing at the Amazon counter! You could say he was amazoning but Bezos doesn’t deserve the praise. Location in the back by produce with a working machine ,but also a posted helpful employee until 10.
July 2025
This Amazon counter and locker is well staffed and self service options if you need them. The only problem is that for pick up, picking things up, and both foods is open inside the store, by the produce section.
June 2024
Great staff, quick and convenient, have never had an issue, and can get some shopping done at Whole Foods after I fro off or pick up.
