The AT&T Store in Dallas offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks. The store features nationwide AT&T 5G service included with all unlimited data plans, making it easy to stay connected. Customer experiences highlight friendly and helpful staff, with some employees going above and beyond to provide excellent service. For example, sales associates like Tavares and Marc are praised for their prompt assistance, knowledge, and genuine hospitality. Marc, in particular, was recognized for his passion, authenticity, and helpful suggestions without being pushy, making the trade-in process smooth and satisfying. Customers also appreciate the quick process for services like SIM card replacements, although some mention the service can be slow or rude at times. Kai is noted for his professionalism, clear answers, and friendly personality, making him a standout employee, especially for questions about switching services or purchasing new devices. Overall, the store is known for its helpful staff, wide selection of devices, and flexible plans, making it a reliable place to stay connected.
Big thank you to Connor for me up with wifi after a two month long nightmare with Spectrum. Connor was able to troubleshoot issues with getting my address registered and explaining everything in detail.
i've had no issues with my wifi. Loving my service!
August 2026
Taylor was very professional and helpful. The websites/email instructions can be confusing at times and difficult to explain, but Taylor took the time to understand my issue, then resolved it immediately. She was a great help! Glad she's with AT&T.
August 2026
Kai and Taylor were very nice even though I was late to my appointment ( let them know in advance ) they still took care of me immediately and I was on a time crunch they got me in and out ! Good service!
