BALENCIAGA is a luxury retail store offering fashion, ready-to-wear, shoes, and accessories such as the Graffiti Lambskin Classic City bag and the Drapy mule. The store is open with new opening hours and at limited capacity, allowing only a few people inside at a time. For further information, you may contact the store team by phone or email.
The experience at this location is often described as great and all around great, with one of the best experiences had in a luxury retail store. The staff is noted for being great sales people, very helpful, very friendly, not pushy, kind, protective, comforting, patient, helpful, and awesome. They are welcoming, putting customers at ease and going out of their way to help, including finding specific items from other locations. Customers feel welcomed compared to other luxury stores where they might feel like an outsider.
The fashion is super expensive, with no prices on anything, and includes items like the sock shoe thing. The store has a lot to look at, including all the coolest new versions of the Hourglass bag. Items can sometimes be marked down. The overall sentiment is highly appreciative of the protective and kind service, with nothing beating a great experience accompanied by a sale price.
Came in here looking for a specific shoe. Was helped almost immediately. She helped me find the shoe and even allowed me to try them on to figure out which size I would best fit in. I was in and out within 20 minutes. Very friendly and professional staff. Would come again if I’m in the area.
January 2025
Samantha has awesome customer service! Will definitely come back and see her.
December 2023
Tomas was amazing. had a bit of a hiccup when buying a pair of shoes and a backpack on 12/09/2023.. but he was very apologetic about the situation. no harm done. great sales people.. helpful and most importantly I didn't feel intimidated or pressured to buy anything
