I have been with BBVA Compass for over 10 years. The first few years were just fine and I was satisfied with the service. However, in the past 5 years my experience has been that this is a Bank not motivated to help their customers and are operating as if it was 100 years ago. Most recently, I sold my home in Texas and... read full comment
Terrible experience in this branch today. Went inside to make a routine deposit. 2 tellers working and a line to the entrance doorway. Customers were making commercial deposits which were extremely cumbersome and taking an extraordinary amount of time. Line was not moving, the customer behind me turned around to banker... read full comment
The service is super slow.It took almost 90 minutes to open a bank account and there was only one person in front of us.This bank is not even trying.
slow service very slow people work there are not nice bad vibe it a friend's bank told her to goto chase should be closed and one star is way to nice.