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January 2024
I reserved a luxury vehicle, but when I went to pick it up they said they were limited on cars, and gave me a dirty Mazda. Not to mention someone’s long red hair was still in the seats. The vehicle was gross, the staff acted like they hated their job-
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January 2024
The front desk customer service was horrible and the orginal car given and the replacement car were both FILTHY!!!! Your employees need customer service training and learn how to vaccum and wipe down a car.
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December 2023
Our check-in and check-out process was smooth and efficient. The car was ready and waiting for us when we arrived at the lot. We did not even have to walk to find the car as the transport dropped us off at the exact spot of the car. No waiting. Easy breezy and very fairly priced. We will use Budget/Avis again in the future.