Sonesta Simply Suites Dallas Richardson offers surprisingly nice and spacious rooms at a great price. Guests appreciate the clean, modern accommodations, which include comfortable beds and a well-laid-out design. The hotel provides a cozy atmosphere, making it feel like a one-bedroom house. Many visitors enjoy the nearby activities, including restaurants, a gym, and shopping centers, all within walking distance. The area is described as safe and friendly. While the housekeeping staff is consistently praised for their hospitality and attention to cleanliness, experiences with front desk staff vary. Some guests report encountering helpful and welcoming employees, while others mention a lack of warmth from certain staff members, which impacted their overall experience. Despite these mixed reviews on customer service, many guests express satisfaction with their stay and plan to return. Overall, Sonesta Simply Suites Dallas Richardson is recognized for its comfortable rooms and convenient location, making it a favorable choice for travelers seeking a pleasant and affordable stay.
Mayra and Viridiana have offered exceptional service during my entire stay. Their kindness is remarkable, and they consistently enhance my experience.
March 2026
The girl in the front with the Bantu knots and gap was rude as ever! She kept giving me nasty looks when asked questions was moving slow and gave us the wrong directions to our room. The room was nice and clean but the back stairs and trash was so nasty other than that my experience here was great.
January 2026
Me and my wife live here and the staff is so awesome I appreciate everything they help with the luadergy was very convenient the kitchen was nice the service awesome the management. Is great have no problem
