Casa Luna Apartments
ApartmentsHours:
8411 La Prada Dr, Dallas TX 75228 Hours
About Casa Luna Apartments
Casa Luna Apartments receives mixed reviews from tenants. Several residents report positive experiences with responsive and quick maintenance, especially for urgent issues like AC repairs and water leaks, with some fixes completed in a very timely manner. Management and staff are described by some as great, kind, respectful, and accountable. However, other reviews highlight significant problems. There are repeated complaints about roaches and gnats, with spraying reported as ineffective. Maintenance is also criticized by some for being slow and not fixing things properly. Additional concerns include poor security, noisy neighbors that the office cannot control, trash issues, and a policy against window AC units. Some tenants feel things are going downhill with no end in sight, while others are happy and find it a quiet, not bad place to live.
Most Recent Reviews
December 2024
Submitted my request and they came out the very next day . Was fast and easy
November 2024
My move in was great, nice and clean unit. Very satisfied
September 2024
Thank you very much for the spontaneity over maintenance. Water was leaking from my ceiling in the hallway, probably an air conditioning failure. Since the technician came to repair, everything is in order. Thank you Casa Luna.
More Comments(87)
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