I met a very good banker named Janie at the Chase bank branch - 5177 Richmond Ave, Houston, Texas some days ago. She is very professional. She could answer all of my questions by a very simple way. I am a foreigner and my English is not good. That's why I appreciate her so much. The bank should raise her salary now. Thank... read full comment
September 2023
Poor customer service. My mom went in to open an account and was told to make an appointment for the next day? She was asked if she was a citizen or legal as well. Also, the bank was empty meaning it was only 3 customers. It doesn't make sense, but what do I know I'm not in the bank business.
April 2023
I think the people are great at the shop. However, the ATM machines are always down. Maybe it is related to the area and vandalism, no idea. I do need to get frequent access to my cash and would like my bank to have functional ATMs