Poorly trained staff, one very competent manager trying to do everything. Hope they switch this to auto tellers, probably run much faster. Until then I'll use Northpark location.
December 2019
Issue: high fees. Called branch but couldn’t help me today because understaffed. Called 800 customer service to discuss ridiculous fees. No help. Switching to a local bank which doesn’t charge any fees.
December 2018
WOW. Use Legacy Texas, Texans Credit Union or Capital One- we haven't had issues with any of those.