Credit Union of Texas is a member-owned, not-for-profit institution founded by Dallas teachers. Members bank online or locally at branches spanning DFW and East Texas, with access to thousands of surcharge-free ATMs nationwide. The credit union provides a full range of financial services, including competitive savings accounts, CDs, IRAs, auto loans, personal loans, mortgages, and business banking solutions. Reviews consistently highlight exceptional, personalized service from knowledgeable and patient professionals at their branches, particularly the Ross Avenue location. Staff members are described as thorough, expedient, kind, and personable. They are commended for listening carefully, explaining processes clearly without talking down to members, and relentlessly resolving complex issues—from digital banking access problems and debit card dilemmas to setting up new transaction methods. Employees regularly go above and beyond, coordinating with managers and other branches to find solutions. This dedicated, team-oriented approach and old-fashioned, compassionate service leaves a strong, positive impression on members, with many noting it is their best banking experience. The credit union’s capable and supportive staff makes members feel valued and well-cared for, reinforcing their long-term trust and loyalty.
Alexandria was very professional and attentive to details.
June 2026
Alexandria helped me so quickly! I had my issue resolved and questions answered clearly within just a few minutes. So glad I stopped by when I did. Also, I really love the design of this location. Very visually appealing.
June 2026
Alexandria, always does an outstanding job! Thank You!