This Cricket Wireless store receives praise for its kind, polite, and professional staff who provide friendly and patient customer service. Multiple reviews highlight employees who are helpful, fast, and answer all questions without making customers feel rushed. While one customer was misinformed about a phone's capabilities, others report having problems solved efficiently, with issues resolved in under 30 minutes. The overall energy in the store is described as very peaceful. Despite occasional system issues beyond the staff's control, the service is highly recommended, with customers expressing gratitude for getting their phones working properly.
Tell you what I called and within 5 minutes I got a hold of the most amazing customer service representative named Pedro and Pedro had my iPhone working after trying to figure it out all night he showed me how to do it within 3 minutes flat if you do anything up here at the store make sure you ask for Pedro
December 2024
Pedro and Joel helped out alot had issues with my phone other stores couldnt fix and these guys did outstanding team work
January 2024
It's a very long story!! However, I'm just glad that at the end, I was finally able to get my problem solved and our cell phones back on!! Thank you!!
