Cricket Wireless Authorized Retailer is a cell phone service provider that offers a variety of plans to fit customers' needs. The store provides unlimited talk, text, and data access with no annual contract. Customers have reported receiving excellent customer service from staff members like Cytlali and Melissa, who explained everything thoroughly and ensured a great service experience. However, some customers have also had issues with phone recommendations and setup, as well as problems with automatic payments. Overall, the service quality seems to be hit or miss, with half of the experiences being positive and half being negative. The store is located in Dallas, and customers are encouraged to visit and ask for the recommended staff members for the best service.
Cytali was the bestt, she helped me get a line and a brand new phone, she explained everything perfectly god bless her soul she was so sweet, you should ask for Cytlali if you want 10/10 customer service
October 2023
I had the best customer service by xitlaly and The manager Melissa they did everything in their power to make sure I have a great service. I will make this my cricket home.
August 2021
I bought my latest accessory there, the service was excellent, thank you very much
