This CVS location in Dallas is open seven days a week to help customers manage their health. It offers prescription refills, COVID-19 or flu tests, vaccinations, personal care items, pet toys, and healthy snacks. Customers can join ExtraCare for personalized deals and rewards, shop weekly deals, or order online for free pickup or same-day delivery. Customer experiences with staff vary significantly. Some employees are described as amazing, fantastic, sweet, cheerful, helpful, attentive, and patient, providing exceptional and great service that makes customers happy. Specific praise highlights employees who are genuinely interested in resolving issues and go out of their way for customer service. However, other reviews report negative interactions, stating that some workers are lazy and rude, with a manager who has a crappy attitude and poor customer service skills. These reports mention the manager talking down to customers and threatening to ban them. The store itself is generally organized, with items correctly placed and easy to find. Staff are noted for informing customers about savings, such as Extra Bucks rewards, leading to significant discounts on items like formula.
Bianca and the Pharmacy is fantastic A+ always. She goes out of her way for customer service. She’s just fantastic great employee. This is at the Ross CVS at Haskell in Dallas, Texas.
August 2024
Had a visit here recently and everything was correctly placed and able to be found throughout the store. Was told about the product being eligible for extra bucks and I got $10 off for my grandbaby Enfamil formula which was 23 + plus tax
July 2024
Brook is the best employee I’ve had help me in a while. She is knowledgeable of rewards programs and anything I needed.
