Discount Tire is a tire store and rim shop located in northwest Dallas, offering a wide selection of tires and wheels for cars, SUVs, and trucks. Services include tire installation, rotation, balancing, wheel alignment, flat repair, and free air pressure checks. Many customers report efficient and quick service, especially with an appointment, and appreciate the free rotations and balancing. The staff is frequently described as nice, professional, and patient, with employees often going above to explain options and assist customers, even in last-minute situations. However, experiences can vary. While some praise the competent and quick work for emergencies like punctures, others note a recent decline in service quality. Specific complaints include not completing requested work, such as checking all tires, poor follow-up on completed services, and a need for customers to double-check the shop's work. Despite these inconsistencies, many customers continue to trust and use Discount Tire for their tire and wheel needs, valuing the benefits and selection even if vigilance is sometimes required.
Had a flat so I took it to the Forrest Ln location and they took care of me faster than the time promised. They also went ahead and did rotation because it was due. Thank you to the team at that location. They are great !!
August 2026
The customer service experience is truly exceptional, and it is noteworthy that a significant number of the employees are bilingual. They consistently demonstrate a high level of respect and provide prompt responses to any inquiries you may have.
August 2026
Came to get my air filled in my tires. Tyler helped me out and was extremely efficient, friendly, and helpful. Amazing service from the young man.
