Empire Auto & Detail in Dallas, TX, offers professional automotive detailing services that go beyond a basic car wash. Customers appreciate the friendly and helpful staff, who often accommodate same-day appointments and even provide rides home. Many have praised the quality of the detailing work, noting significant improvements in their vehicle's appearance, including successful odor removal and thorough cleaning. The team is recognized for their dedication, often working outside of regular hours to meet customer needs. However, not all experiences have been positive. A few customers reported dissatisfaction with the detailing quality, mentioning overlooked areas that remained dirty after service. Despite this, the business addressed complaints by providing refunds when necessary, demonstrating a commitment to customer service. Overall, Empire Auto & Detail is seen as a reliable option for those seeking a luxury detailing experience, with a focus on restoring and enhancing vehicle appearance while maintaining high standards of service.
great wrap and coatings. They wrapped my car, unwrapped it, installed tons of carbon pieces. Came out immaculate!
August 2024
Yes, they are legit.! The real deal. Steam clean my engine with no problem.. Did not want any water touching my engine. ?
July 2024
These guys were super awesome and friendly! I called that morning about deep cleaning my trunk due to a meat spill. They got me in right away, gave me a ride home, and dropped my car off later that day. The smell is gone! Thank goodness! Their service exceeded my expectations!
