Firestone Complete Auto Care on Northwest Highway in Dallas is a one-stop shop for vehicle needs, from standard maintenance and tires to repairs. Reviews consistently highlight exceptional, reliable, and affordable auto care. The team is described as very professional, friendly, honest, and personable, providing great customer service and work. Customers appreciate that the staff is helpful beyond expectation, keeping them informed and never performing services without consultation. They communicate clearly about the job and explain necessary repairs without a hard sell. The technicians are skilled, often diagnosing and fixing issues promptly and accurately. Many note the team goes above and beyond, accommodating early appointments and providing exemplary service that gets customers back on the road quickly. This location receives high praise for its great service, with several reviewers stating it is the best Firestone they have used and that they will recommend it.
Great shop. Advisors are great. Techs are the best!
March 2025
The Firestone Team was very professional and friendly. They kept me informed on what needed to be done and did not do any service without consulting me beforehand.
March 2025
Exemplary service. Helpful beyond. Staff contacted a tow service and quickly serviced my vehicle. Tremendous appreciation for the assistance.
