Firestone Complete Auto Care in Dallas, TX, located at 10502 Garland Rd, has earned a strong reputation for providing reliable and comprehensive auto care services since 1926. Customers appreciate the friendly and professional staff, with many highlighting exceptional customer service from team members like Maegan and others. The team offers a wide range of services, including tire sales, tire balancing, alignments, brake inspections, oil changes, and engine repairs, all tailored to various makes and models. Customers note that the service is fast, thorough, and honest, with staff taking extra steps such as courtesy vehicle checks and informing customers about the condition of their brakes and tires. Many reviews mention how the team goes above and beyond, often fixing issues quickly, even on short notice or during busy times like Sundays. The staff's professionalism, knowledge, and friendly attitude make customers feel confident and valued, encouraging many to return regularly. Whether dealing with routine maintenance or emergency repairs, customers consistently praise the quality of service and affordability. Overall, Firestone Complete Auto Care on Garland Road is regarded as a trustworthy, customer-focused location that ensures vehicles run smoothly and customers leave satisfied. Those in Dallas seeking dependable auto care tailored to their needs find this location a reliable choice for keeping their vehicles in top condition.
I was told up front that they were short handed and were behind but i didn’t expect them to take 4 hrs. to fix a flat. Could not fix the flat so i had to buy a new tire. No problem with that but they scrstched up the rim pretty badly.
February 2025
The guys at the front desk were nice enough & this review doesn't have to do with their work but the NASTY, FILTHY, restroom!!!! It was SO disgusting & a horrible reflection on the Firestone company!! If the employees can't & obviously don't clean it- then hire someone who can!
May 2024
Ben is amazing. Best customer service ever! Go see him!
