Firestone Complete Auto Care in Dallas, TX, located at 3720 W Camp Wisdom Rd, has been serving the community since 1926. Customers praise the location for its reliable and affordable auto care, offering a wide range of services from tire sales to maintenance and repairs for all vehicle makes and models. Many reviews highlight the friendly and accommodating staff, with particular praise for employees like Victor and Brian. Victor is appreciated for his thorough explanations, honesty, and excellent customer service, making every visit pleasant even when the news isn’t always good. Brian is noted for his professionalism and quality work, ensuring repairs are done right the first time, which leads to high customer satisfaction. The staff's kindness and expertise stand out, making customers feel valued and confident in the service provided. Additionally, the team is quick to assist in emergencies, as seen when Chris Emery provided a prompt and secure fix for a damaged fender liner, enabling the customer to get back on the road quickly. Despite the facility appearing run down, the caring and skilled employees consistently deliver exceptional service, encouraging customers to return for their vehicle needs. Overall, Firestone in Dallas is known for its trustworthy team and commitment to helping neighbors with their auto care needs.
I had a good experience they were fast and the prices was good I will be back
March 2025
Everyone was professional, courteous, respectful and got the job done. I will recommend family and friends to Firestone. I wasn’t pressured for any additional service on my car. Fair price.. I will return for future repairs.
March 2025
Fantastic service! Very kind, energetic, and accommodating. The place is very run down, I feel bad that the people who work here are the kindest people but it looks like Firestone as a company has overlooked them. I will definitely return because of the service!