Firestone Complete Auto Care is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The business helps its neighbors and offers comprehensive solutions for every make and model, including oil changes, brake inspections, and engine repairs. Customers describe the service as exceptional, reliable, and affordable, with an expert team that takes care of vehicles to get people back on the road. Reviews highlight experiences where the staff went above and beyond, acting as lifesavers in emergencies by staying after hours to assist. Customers express gratitude for the hard work, honesty, and the way the team treats people. The work is consistently noted as good, with friendly and helpful staff, and prices are far more reasonable than a dealership. While there can be occasional stress, the knowledge and help provided are valued, with customers appreciating when staff maintain their cool. Many find it worth getting the store credit card for larger purchases and prefer Firestone for its nationwide locations, noting it is a reliable choice for auto care.
Made appointment for oil change at 9a. The first person there and it took over an hour for an oil change. I got an email saying it was done and it still took them 30 minutes to get me my car. Will never be back.
April 2024
What i asked to be looked at on my vehicle was not looked at and when i showed up to pick up my vehicle 2 hours after they had emailed me it was ready, it was still up on the rack with all 4 tires off which was weird since i took it in for an oil change and to have my wiper blades looked at.
March 2024
Great place. A little slow getting someone to the front desk.