Firestone Complete Auto Care in Dallas, TX, offers reliable and affordable auto care services for all vehicle needs. Customers appreciate the friendly and attentive staff who go above and beyond to provide excellent service. One customer praised Gia for her outstanding customer service, highlighting her dedication and suggesting she should be a manager. Another customer had a positive experience when they arrived with a flat tire on a Sunday morning; Gilbert kindly offered to fix the tire for free and scheduled new tires for the future. The team consistently makes efforts to save customers money and provide professional assistance. Many customers find this location convenient and trustworthy, especially when their usual shops are unavailable. Even close to closing time, staff like Jairo helped customers by promptly changing a flat tire, demonstrating their commitment to customer care. Overall, the staff's courteous attitude, speed, and willingness to help make Firestone a preferred choice for auto repairs, tire services, and maintenance. This location is becoming a regular spot for many satisfied customers seeking dependable service.
I am a new customer and Gia is the best. Her customer servicecskills are outstanding and she goes above and beyond to take care of you. She is the reason I am a new customer. She needs to be a manager, this is what customers value people like her.
January 2025
They repaired a flat tire for free. They did it very quickly and had availability when I called to make an appointment.
October 2024
Came in on a Sunday morning because I woke up to a flat tire!! This shop is literally 750 yards from my townhome! When I got there, Gilbert had the store opened and told me it was FREE to fix my flat!! I then went on to schedule new tires in the coming month! Needless to say, this is my NEW STORE
