Firestone Complete Auto Care in Dallas, TX has built a strong reputation for reliable and friendly auto care since 1926. Customers appreciate the knowledgeable and well-trained staff who provide a range of services, including oil changes, brake inspections, engine repairs, and tire sales. The team is known for being efficient, accommodating, and ready to answer questions, ensuring vehicles are serviced promptly and correctly. Many reviews highlight the technicians' expertise, with praise for excellent alignments and thorough explanations about vehicle issues, especially for older cars. The staff's friendliness and willingness to go above and beyond are frequently mentioned, such as helping customers outside of regular hours without extra charge. Customers with fleet vehicles or specific needs feel confident in the quality of service provided, often returning for multiple maintenance needs. The location's commitment to customer satisfaction is evident in stories of staff members assisting in urgent situations, demonstrating honesty and kindness. Overall, Firestone Complete Auto Care offers comprehensive auto services, combining professionalism with a caring attitude, making it a trusted choice for vehicle maintenance and repairs in the Dallas community.
They really helped me out fixing my alternator and battery issues. They went above and beyond helping make sure everything was right. They were super helpful, kind and just some really nice guys. They are the best. 100% coming here again
June 2025
Russ is a terrific technician who excels at his expertise and Andy and Maurice were good advisors. Russ took the time to talk to me and explain the situation with my older car and parts availability and was pleasant and knowledgeable. He does excellent alignments as well.
May 2025
Very friendly and accommodating. I had a great first experience at this establishment. I have a fleet vehicle and had some trouble with my car battery. This location ran tests, found the problem and replaced what was needed.
