First Convenience Bank offers a generally positive experience for customers, highlighted by helpful and supportive staff. Many reviews mention the professionalism and care from employees, who provide clear explanations and efficient service. Customers appreciate the welcoming atmosphere and commend individual staff members for their exceptional customer service. However, there are some concerns regarding service delays, particularly related to a malfunctioning money order printer and the performance of some tellers. Overall, the bank is recommended for its friendly service, but there is room for improvement in efficiency and appearance.