Hertz Car Rental - Dallas Fort Worth Airport
Hertz,
Car RentalHours:
2424 E 38th St, Dallas TX 75261 Hours
About Hertz Car Rental - Dallas Fort Worth Airport
Hertz Car Rental at Dallas Fort Worth Airport receives mixed reviews from customers. The experience varies, with some reporting a very easy and quick process with no lines, friendly and accommodating staff who provide upgrades, and clean cars with a good variety. Others recommend booking online or via the app to bypass the counter and save time. However, several customers report significant problems. Issues include technical failures with the app, website, and on-site computer systems. Some renters find the vehicle selection limited at pickup and encounter confusion over where to return the car, noting a lack of clear instructions. While some employees are praised for excellent service that resolves problems, other experiences involve receiving a car too small for the group's needs. The overall service is described by some as having declined recently.
Most Recent Reviews
October 2025
Travel from terminals to rental facilities is terrible
October 2025
Excellent place to rent. Rent it online. Picked up at the airport without stopping at the counter.
October 2025
This was the smoothest and easiest car rental I have ever had, the staff were friendly and helpful and the return was a breeze.
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