Hertz Car Rental
Hertz,
Car RentalHours:
1200 Ross Ave, Dallas TX 75202 Hours
About Hertz Car Rental
Hertz Car Rental on Ross Avenue in Dallas offers a wide selection of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Customers appreciate the helpful and friendly staff, with many praising their kindness, patience, and sense of humor. The team is known for going above and beyond to ensure customers get on the road quickly and smoothly. Particularly, Rashad stands out for being patient, personable, and efficient, often helping customers find the right vehicle and resolve issues promptly. Several reviews highlight the positive experiences with staff members like Kenneth and Rashad, emphasizing their welcoming attitude and helpfulness. Customers also enjoy the convenience of booking online or through the free Hertz app. Overall, the location is recognized for exceptional customer service, making the rental process enjoyable and stress-free. Some minor issues, such as billing concerns, have been noted but are expected to be resolved. This Hertz location is considered one of the best in the city for its friendly staff and quality service.
Most Recent Reviews
October 2025
Hey T, I just wanted to say you’re by far the best rental rep I’ve seen at Hertz. You’ve got great customer service and professionalism. I can honestly see you as a future manager. Keep raising the bar, you’re setting a great example.
September 2025
Hertz Dallas Ross Avenue is Excellent and provide the best travel customer service I've experienced in my administrative business career of over 30 years. I look forward to seeing this team and they go above and beyond to get me on the road quickly. Thank you with a Smile from Stan
September 2025
They have the best service and friendly especially Rashaad, thank you my guy Rashaad!
More Comments(224)
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